Terminal	Ground Level next to British Airways & Air Canada
Check-in Time	3 hours
Ticket Counter Hours	10:00 a.m. - 2:00 p.m.
Curbside/Skycap Check-in	No/Yes
Airport Website	Click Here

HEWANORRA INTERNATIONAL AIRPORT, SAINT LUCIA

JetBlue Airways
Vieux Fort, Saint Lucia

General Airport Phone: 758-454-6355

baggage claim location

Baggage Claim is located directly outside the arrivals area at either carousel 1 or 2

making a baggage claim

If your baggage has been delayed or damaged, it is important to make a baggage claim with a JetBlue crewmember while you're at the airport.

If you need to make the claim once you've left the airport, please call the JetBlue Baggage Service Office within four hours after arrival.

The baggage service office is open from 10 a.m. until 2 p.m.

Saint Lucia Baggage Service Office telephone: TBA
Saint Lucia Baggage Service Office fax: TBA

baggage claim follow-up

If you’re following up on a baggage claim, Central Baggage Services can be reached from 6:00 a.m. until 9:00 p.m. MT Monday through Friday and from 8:30 a.m. until 5:00 p.m. on Saturday and Sunday at 1-866-538-5438.

Saint Lucia offers boarding and deplaning from ramp.

All on-site car rental companies have counters located directly outside the Arrival Area.

Avis	758-454-6325
Budget	758-454-7470
Guy Car Rental	758-451-7885
Hertz	758-452-0680

other car rental options

We can also offer you special rates on rental cars through our partner Hotels.com. You can book these rates by clicking on the link below or, if you call our Reservations team to book your reservation, one of our Reservation crewmembers can transfer you to Hotels.com.

You may also contact Hotels.com Customer Support directly for questions regarding hotel or car reservations 24 hours a day, seven days a week at 1-800-544-3581 (English) or 1-800-520-8629 (Spanish)..

ticket counter hours and location

Our ticket counter is located in the front position on the ground level between British Airways and Air Canada .

When leaving Saint Lucia we recommend you arrive at the airport at least three (3) hours prior to departure.

Avoid delays by checking for traffic alerts, and allow enough time to go through security screening, particularly during holidays and peak travel days. Please note, JetBlue has cutoff times for baggage check in, and also for check in at the departure gate; JetBlue will not be responsible for expenses incurred due to late check in.

You will need a boarding pass to get through security. Gates are assigned by the airport authority on a daily basis and will vary.

check-in requirements for international travel

Documents required for travel vary according to citizenship, residency, age (for minors), length of stay, purpose of visit, student status, etc. Please check for specific requirements for the country, or countries, you are visiting to make sure you have the correct documents.

Proof of return or onward travel and documents required for next destination are required at the time of check in. Failure to provide such documentation will result in denied boarding.

Children 18 years of age and younger traveling alone or with someone other than a parent or legal guardian are required to hold a notarized parental letter of consent. This letter should be from the parent authorizing travel and should be accompanied with a copy of the parent's photo identification. In the case of organized group travel, a letter is not necessary; it is assumed that the chaperone has obtained prior permission.

Please contact the Embassy of the Saint Lucia for additional entry/exit requirements for children under the age of 17.

Customers traveling with an infant as a lap child are required to provide a passport or official birth certificate. Infants between three and 14 days old must also have, in the form of a letter, their doctor's approval to travel.

check-in cut-off time

All customers must be checked in for their flight at least 60 minutes prior to scheduled departure.

We will not be liable for any charges incurred for baggage that was checked late, nor will we be liable for delivery or compensation for late checked baggage.

boarding cut-off time

Each customer must be onboard the aircraft 20 minutes prior to departure.

Any customer not onboard, even if they have checked in and received a boarding pass, may be denied boarding and will not be entitled to denied boarding compensation.

kiosk check in

Kiosk check in is currently not available for international travel.

skycap and curbside check in

We offer skycap service, however we do not offer curbside check-in.

Photo identification is required for both parties who drop off and pick up an unaccompanied minor. Unaccompanied minors will not be accepted without the guardian's photo ID.

drop off information

Parents/guardians who are dropping off their minors may leave the airport before the plane has left the gate as long as they have their cell phone number documented on the minor's reservation.

In the event of a gate return, a JetBlue Crewmember will contact the parent/guardian so that he/she can immediately return to the airport to meet their minor.

pick up information

When picking up an unaccompanied minor, please proceed into the arrivals area directly located outside of Customs to meet the minor. Please arrive at the airport no later than 30 minutes before the scheduled arrival.

The child will only be released to the person indicated on the unaccompanied minor form or on the reservation and that person must present their government issued photo ID.

The Hewanorra International Airport is located near Vieux-Fort towards the souther tip of the island.

To check approximate flight durations, please click on this link.

Please note: flight durations vary with wind currents, weather developments, aircraft congestion, and air traffic control directives.

public transportation

Taxi service is also available 24 hours per day. . 

LimoRes.net

JetBlue has a partnership with LimoRes.net, the leading revolutionary online ground transportation provider, to provide customers with the option to book exclusive discount rates on www.jetblue.com/cars.

This new car service option provides our customers with an additional level of comfort and service that comes with pre-booking ground transportation with knowledgeable, professional and reliable car service and limo providers. This option allows travelers to reserve the service online for a ride to or from the airport, including prompt curbside pick-up and drop-off by a local driver with GPS equipment to ensure efficient and stress-free travel to the final destination. For a small additional fee, customers can also elect to be picked-up inside the airport upon arrival. 

taxi and touring service

C & J Touring	758-450-4001
Jag Inc.	758-451-2136

Areas of interest:

Vieux-Fort	4 km
Casties	56 km
Pigeon Island National Park	50 km

Here's a list of other airlines:

American	1-800-433-7300
British Airlines	1-800-247-0409
Delta Airlines	1-800-221-1212
US Airlines	1-800-622-1625

Parking is located directly across from the Arrivals and Departures Terminal.

General parking is available for $1.00 EC per hour or $10.00 EC per day.

For your convenience, regular and oversized wheelchairs are available upon request. Electric carts are not available