What is TrueBlue?

» What is TrueBlue?
» Becoming a TrueBlue Member
» Earning points―earn up to 6 points per dollar spent
» Using points

 
What is TrueBlue?

TrueBlue is JetBlue’s reward program. By joining, you can earn Award Travel, access special features on jetblue.com and be among the first to hear about JetBlue’s great deals and news.

Everything is online with TrueBlue so there is no need to worry about piles of paper—all of your information is always in one spot at jetblue.com.


Becoming a TrueBlue Member
Joining TrueBlue is as easy as traveling with JetBlue. Go to jetblue.com/trueblue to join—it’s free!

Earning points―earn up to 6 points per dollar spent

Each time you fly JetBlue, you’ll earn 3 points per eligible dollar spent on your airfare (ex¬cluding taxes and fees), plus an additional 3 points per eligible dollar spent if you book your flight on jetblue.com, for a total of 6 points per dollar spent.1

For example:
$300 fare on jetblue.com x 6 points per dollar = 1,800 points
Earn points for select JetBlue fees and upgrades too. You’ll earn 300 points for every oneway pet fee paid and 100 points for each purchase of an Even More Legroom (EML) seat.

Get even more points with the JetBlue Card from American Express
Earn up to 8 TrueBlue points for every eligible dollar spent on jetblue.com when you purchase your flight with the JetBlue Card from American Express. Earn up to 6 points when you purchase a flight on jetblue.com and an additional 2 points for using your JetBlue Card.†

Bonus points
The more you jet, the more you’ll be rewarded.

Go Big Bonus
The more points you accumulate within a 12-month period, the more bonus points you'll receive. Once you earn your first point in the new program, your 12-month period will begin and you’ll have 12 months to reach these Go Big Bonuses.

Reach*

Receive a bonus of

3,000 points 500 points
6,000 points 1,000 points
9,000 points 2,000 points
12,000 points 4,000 points
For every 3,000 points above 12,000 points 4,000 points

*Calculated by multiplying the base airfare paid for a flight by three (3) points or, in the case of flight bookings on jetblue.com, multiplying such base airfare by six (6) points. Any and all other bonus points are excluded.

Go Long Bonus
Take 10 oneway flights, each 2,000 miles or more, in a 12-month period, and you’ll get 10,000 bonus points—enough for a roundtrip Award Flight. Once you earn your first point in the new program, your 12-month period will begin and you’ll have 12 months to reach a Go Long Bonus. 


Using points

Award Flights start at only 5,000 points
Oneway Award Flights are available starting at a mere 5,000 points and increase in 100-point increments. Roundtrip Award Flights are available for as little as 10,000 points. Just as regular fares vary, the points required for an Award Flight also vary according to destination, day of the week, season, and advance booking window. 2
Search for flights

No blackout dates
There are no blackout dates for Award Flights—get any seat, any time. As long as there is an available seat and you have enough points, that seat is all yours.3

Points don’t expire
Just earn points by flying JetBlue, or using your JetBlue Card from American Express for an eligible purchase, at least once in a 12-month period.4


1 Members will earn three (3) points per dollar spent on the base fair plus three (3) bonus points for booking on jetblue.com on eligible JetBlue flights and select fees, excluding taxes, for a total of six (6) points per dollar spent. The base airfare purchase price for the flight portion of the Getaways and Cruise Vacation Packages will be eligible to earn TrueBlue points. All other travel services or products purchased as a part of such vacation packages, including but not limited to, hotels, rental cars, and cruises, shall be ineligible for TrueBlue Point accrual.
† Members will earn three (3) TrueBlue points per dollar spent plus three (3) bonus TrueBlue points for booking on jetblue.com on air-only JetBlue flights and select fees, excluding taxes, for a total of six (6) points per dollar spent. The base airfare purchase price for the flight portion of the Getaways and Cruise Vacation Packages will be eligible to earn TrueBlue points.  All other travel services or products purchased as a part of such vacation packages, including but not limited to, hotels, rental cars, and cruises, shall be ineligible for TrueBlue point accrual.  Members who make the JetBlue purchase with a JetBlue Card from American Express can earn an additional two (2) TrueBlue points per eligible dollar spent.

You will accrue one (1) TrueBlue point for each U.S. dollar of eligible purchases on your JetBlue Card account. Cash and cash equivalent transactions and purchases (including balance transfers, convenience checks, and cash advances), finance charges, fees, and purchase credit adjustments do not earn TrueBlue points. Every TrueBlue point accrued will be transferred to your TrueBlue program account as one (1) TrueBlue point.  You will accrue one (1) bonus TrueBlue point (for a total of (2) TrueBlue points) for each U.S. dollar of eligible purchases charged on your Card account for JetBlue flights, purchases at restaurants and movie theaters, purchases of gym memberships, tickets for sporting events or performing arts events sold by the event venue, theater, or authorized agent, and greens fees at golf courses directly billed as such.  Please see your current JetBlue Cardmember TrueBlue Point Agreement for full terms and conditions. All TrueBlue points are subject to the JetBlue TrueBlue program Terms and Conditions. Customer is responsible for any government taxes and fees that may apply to Award Travel. The expiration date of all TrueBlue points in your TrueBlue program account will be extended to be 1 year from any date you have a TrueBlue point credited to your TrueBlue program account if you engage in one of the following activities: (1) Using your JetBlue Card account for eligible purchases or (2) flying on a JetBlue flight.  Eligibility and timing are based upon the date the TrueBlue point is credited to your TrueBlue program account from one of the above qualifying activities.

²Certain flights will require more points to redeem award travel based on, among other things the flight chosen and peak travel periods. TrueBlue members are responsible for (a) Passenger Facility Charges of up to $9.00 each way, (b) September 11 Security Fees of up to $2.50 per enplanement at a U.S. originating airport, (c) Federal Segment Taxes of $3.60 per domestic segment (a segment is a takeoff and landing), (d) in the case of Puerto Rico and international travel, government fees and taxes of up to $127.60, and (e) any other fees, taxes or surcharges applicable to Award travel.
3 No blackout dates apply to JetBlue operated flights only. Blackout dates apply to code share and interline flights.
4 Points don't expire as long as you earn points through flying JetBlue or through the use of the JetBlue Card from American Express on eligible purchases at least once in a 12-month period.


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