Terminal	Terminal 1
Check-in Time	90 minutes
Ticket Counter Hours	5:30 a.m. - 11:00 p.m.
Baggage Claim Phone Number	1-510-563-3681 (office) 1-510-563-2759 (fax)
Skycap/Curbside	No/No
Directions to Airport	Click Here For Directions
Airport Website	Click Here

OAKLAND INTERNATIONAL AIRPORT

JetBlue Airways
1 Airport Drive
Oakland, CA 94621

General Airport Phone: 1-510-563-3300

baggage claim information

Baggage Claim is located in Terminal 1. You can pick up your bags from Carousel 1, 2, 3 or 4.

making a baggage claim

If your baggage has been delayed or damaged, it is important to make a baggage claim with a JetBlue crewmember while you're at the airport.

If you need to make the claim once you've left the airport, please call the JetBlue Baggage Service Office at the airport you flew into within four hours after arrival.

The baggage service office is open from 10 a.m. until 12 a.m.

Oakland Baggage Service Office telephone: 1-510-563-3681
Oakland Baggage Service Office fax: 1-510-563-2759

If you need to contact the Oakland Airport lost and found, please call (510)563-6484; if item(s) were lost  or left at the gate area, the Port of Oakland Lost and Found number is (510)563-3982.

baggage claim follow-up

If you’re following up on a baggage claim, Central Baggage Services can be reached from 6:00 a.m. until 9:00 p.m. MT Monday through Friday and from 8:30 a.m. until 5:00 p.m. on Saturday and Sunday at 1-866-538-5438.

All boarding and deplaning in Oakland is done via the jetbridge. Oakland does not participate in boarding or deplaning from the back of the aircraft.

Car rental agencies are located off-site. There is a courtesy shuttle bus that serves all car rental companies.

Avis	1-800-331-1212
Budget	1-800-527-0700
Dollar	1-800-800-4000
Enterprise	1-800-261-7331
Fox	1-800-225-4369
Hertz	1-800-654-3131
National	1-800-227-7368
Thrifty	1-800-847-4389

other car rental options

We can also offer you special rates on rental cars through our partner Hotels.com. You can book these rates by clicking on the link below or, if you call our Reservations team to book your reservation, one of our Reservation crewmembers can transfer you to Hotels.com.

You may also contact Hotels.com Customer Support directly for questions regarding hotel or car reservations 24 hours a day, seven days a week at 1-800-544-3581 (English) or 1-800-520-8629 (Spanish)..

ticket counter hours and location

Our ticket counter is located in Terminal 1 and is open from 5:30 a.m. until 11 p.m. 

We recommend you arrive at the airport at least 90 minutes prior to departure. Avoid delays by checking for traffic alerts, and allow enough time to go through TSA screening, particularly during holidays and peak travel days. Please note, JetBlue has cutoff times for baggage check in, and also for check in at the departure gate; JetBlue will not be responsible for expenses incurred due to late check in.

You will need a boarding pass to get through security. Our flights depart from Gates 9 and 9-A.

check-in requirements for domestic travel

Government issued identification is required for all customers 18 years of age and over. Identification is not required for any person under the age of 18.

The name on the ID must match the name in the reservation.

Forms of valid identification for domestic flights are described below.

One form of photo ID, including:

• Driver's license
• Passport
• Photo ID issued by a government agency
• JetBlue Airways Corporation ID card

-OR-

Two forms of non-photo ID including:

• Social Security card
• Medicare/Medicaid card
• Voters Registration card
• Driver's license without photo
• ID issued by a government agency

Customers traveling with an infant as a lap child may be asked for proof of age, such as a passport, birth certificate (copies are acceptable for domestic travel) or an immunization record when the infant's age is questionable. Infants between three and 14 days old must also have, in the form of a letter, their doctor's approval to travel.

Unaccompanied minors must check in at the ticket counter. An unaccompanied minor does not need photo ID. However, the adult dropping them off and picking them up will need photo ID. This adult must be named in the reservation.

Your confirmation number or itinerary may be helpful, but are not necessary to check in.

All reservations not paid for at least 30 minutes prior to departure are subject to cancellation.

check-in cut-off time

Checked baggage may not be accepted less than 30 minutes prior to the flight departure time. We will not be liable for any charges incurred for baggage that was checked late, nor will we be liable for delivery or compensation for late checked baggage.

If you are not checking bags, you may check in up to 30 minutes prior to scheduled departure and must be in the gate area at least 15 minutes prior to scheduled departure.

boarding cut-off time

Each customer must be onboard the aircraft 15 minutes prior to departure. Standby customers may be cleared at 10 minutes to departure. Any customer not onboard, even if they have checked in and received a boarding pass, may be denied boarding and will not be entitled to denied boarding compensation.

kiosk check in

If you have a confirmed reservation, feel free to use a kiosk machine to check in. You may check in using the kiosk no more than four hours prior to departure if you are checking baggage. Customers with no checked baggage may check in within 24 hours from their scheduled departure time. Kiosk check in is not available 30 minutes or less before departure.

You can retrieve your information and check in at a kiosk using one of the following methods:

• Reservation number
• Emailed itinerary with the bar code
• Credit card with your name on it
• TrueBlue number or email address and password if you're a TrueBlue member

In order to validate your boarding pass, you'll need to present it along with your photo ID at the gate.

skycap and curbside check in

Skycap and curbside check in are currently not available at the Oakland Airport.

Photo identification is required for both parties who drop off and pick up an unaccompanied minor. Unaccompanied minors will not be accepted without the guardian's photo ID.

When a gate pass is issued, it is the TSA's decision as to whether a young child, in addition to the unaccompanied minor, may pass through security with the adult.

drop off information

Parents/guardians who are dropping off their minors may leave the airport before the plane has left the gate as long as they have their cell phone number documented on the minor's reservation.

In the event of a gate return, a JetBlue Crewmember will contact the parent/guardian so that he/she can immediately return to the airport to meet their minor. Please note, the parent/guardian must request a gate pass at the airport ticket counter to pick up their minor at the departure gate.

pick up information

When picking up an unaccompanied minor, one person may receive a gate pass to proceed into the arrivals area to meet the minor. Please arrive at the airport no later than 30 minutes before the scheduled arrival.

In cases where a flight arrives after the ticket counter is closed, the pick up person should proceed directly to baggage claim to meet the minor.

The child will only be released to the person indicated on the unaccompanied minor form or on the reservation and that person must present their government issued photo ID.

If you’re trying to get a hold of someone at the airport call 1-510-577-4000 to have them paged.

from Highway 880 North

Follow the exit signs on 98th or Hegenberger to the airport entrance.

from Highway 880 South

Use the Hegenberger Road Exit. Merge onto Hegenberger Road and continue straight ahead to the airport; all lanes lead onto the airport grounds. Cross Doolittle at the airport entrance.

To check approximate flight durations, please click on this link.

Please note: flight durations vary with wind currents, weather developments, aircraft congestion, and air traffic control directives.

AC Transit

Bus service to and from the Oakland International Airport is provided by AC Transit local Line 58. Line 58 makes daily connections 24 hours a day with BART (during BART operating hours) and mainline bus routes serving the Alameda/Oakland Ferry, Jack London Square, Amtrak and the entire metropolitan East Bay.

Local bus fare is *$1.50 per adult, *$.75 per child 5-17 and $.75 for seniors 65 years and older and disabled customers. Children under five years of age ride free when accompanied by an adult. Transfer passes for the other buses may be purchased upon boarding the first bus for an additional *$.25.

For personalized trip-planning assistance, call AC Transit information at 1-510- 817-1717 extension 1111 or 1-800-448-9790 (TDD).

Alameda/Oakland Ferry T

he AC Transit local Line 58 connects Jack London Square and the Alameda/Oakland Ferry to the Oakland International Airport.

The ferry provides service to Alameda, San Francisco's Ferry Terminal and Pier 39/Fisherman's Wharf.

One-way fares are *$4.75 per adult, *$2 per child 5-12, and $3 for seniors, active military personnel, and disabled customers. Children under five years of age are free when accompanied by an adult.

For Alameda/Oakland Ferry schedules and information, call 1-510-522-3300.

Amtrak

AC Transit local Line 58 connects the Amtrak Station at Jack London Square to the Oakland International Airport.

For Amtrak schedules and information you may call 1-800-872-7245.

Bay Area Rapid Transit (BART)

The AirBART Bus links Coliseum Station to Oakland Airport every 15 minutes Monday through Saturday from 6:05 a.m. until 11:50 p.m. and Sunday from 8:00 a.m. until 11:45 p.m. PT The final AirBART Bus departure from Coliseum Station is 12:05 midnight PT.

The fares for AirBART are *$2 per adult, *$.50 for children 11 years and under, seniors over 65 years of age and disabled customers. Please use the ticket machines at the BART station to purchase your ticket for your shuttle bus trip to the airport. When returning to BART, buy a ticket at specially marked machines located at the AirBART stops at the airport. Drivers do not accept cash for adult tickets but will accept cash for child, senior and disabled customer fares -- you must use exact change.

Downtown Oakland is just a 12 minute ride from the airport and 12th Street Station is only three blocks from the Oakland Convention Center. The heart of San Francisco is less than a 1/2 hour ride away. Powell Street Station puts you within easy access to many major hotels and San Francisco's Muni system. Montgomery Station is in the famous Financial District and only a three block walk from Moscone Convention Center and the Embarcadero Station is near easy connections to SBC Park, Fisherman's Wharf and other San Francisco attractions.

door-to-door shuttle

There are many shuttle companies to choose from for door-to-door service.

To get a listing of shuttles that service your area you may call the Visitor Information at 1-510-563-2721 from 8:00 a.m. until 8:00 p.m. PT seven days a week.

LimoRes.net

JetBlue has a partnership with LimoRes.net, the leading revolutionary online ground transportation provider, to provide customers with the option to book exclusive discount rates on www.jetblue.com/cars.

This new car service option provides our customers with an additional level of comfort and service that comes with pre-booking ground transportation with knowledgeable, professional and reliable car service and limo providers. This option allows travelers to reserve the service online for a ride to or from the airport, including prompt curbside pick-up and drop-off by a local driver with GPS equipment to ensure efficient and stress-free travel to the final destination. For a small additional fee, customers can also elect to be picked-up inside the airport upon arrival. 

scheduled vans and buses

If you're traveling to or from the Vallejo or Napa areas, Evans Airport Service is available for your transportation needs to or from the airport. They can be reached at 1-707-255-1559 or 1-707-944-2025.

If you're traveling to or from the North Bay area - Marin County or Sonoma County Airport Express is available for your transportation needs. They can be reached at 1-707-837-8700 or 1-800-327-2024.

For complete information, rates and schedules from Bay Area transit companies, call the Regional Public Transportation Hotline at 1-510-817-1717.

taxi service

For taxi service to/from the airport you can call Friendly Cab at 1-510-536-3000 or Veteran’s Cab at 1-510-533-1900.

For complete information, rates and schedules from Bay Area transit companies, call the Regional Public Transportation Hotline at 1-510-817-1717.

* All rates are subject to change without notice.

For more information call the OAK Transportation and Parking Information hotline at 1-888-435-9625.

The airport is approximately 10 miles from downtown Oakland. Additional areas of interest:

San Francisco, CA	21 miles
San Jose, CA	35 miles
Santa Clara, CA	37 miles
Stockton, CA	67 miles
Sacramento, CA	91 miles
Fresno, CA	169 miles

If you are making a connection in Oakland, here are some of the other airlines:

Alaska Airlines	1-800-252-7522
America West	1-800-235-9292
American Airlines	1-800-433-7300
Azores Express	1-800-435-9282
Continental	1-800-525-0280
Delta Airlines	1-800-221-1212
Harmony Airlines	1-866-868-6789
Mexicana Airlines	1-800-531-7921
Southwest Airlines	1-800-435-9792
US Airways	1-800-428-4322
United Airlines	1-800-241-6522

The Park and Call Zone is available free of charge for 30 minutes.

* All rates are subject to change without notice.

Free shuttle service is available from the parking lots to the passenger terminals every 10 minutes.

hourly parking

Hourly parking is available for *$2 per half hour up to five hours. From five to 24 hours, the rate is *$32 for each 24 hour period.

daily parking

Daily parking in lots A and B is available for *$2 per half hour up to five hours each day. From five to 24 hours, the rate is *$22 for each 24 hour period.

valet disabled customer parking

Valet parking is available for *$10 for up to two hours. From two to four hours, the rate is *$20 and from four to 24 hours, the rate is *$39.

economy parking

Economy parking is available for *$2 per half hour up to 4 1/2 hours each day. From 4 1/2 to 24 hours, the rate is *$19 for each 24 hour period.

valet parking

Valet parking is available for *$13 for up to two hours. From two to four hours, the rate is *$26 and from four to 24 hours, the rate is *$39.

For your convenience, regular and oversized wheelchairs are available upon request. Electric carts are not available in the concourse area.

TTY phones are located across from the United Airlines ticket counter, in the baggage claim area and near Gates 3, 10 and 11.