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Long Beach Airport - LGB



 
Long Beach Airport - LGB
Terminal    Main Terminal
Recommended Check-in Time 90 minutes

Even More® Speed

Yes
Ticket Counter Hours 5:00 a.m. - 10:00 p.m.
Cashless Lobby

Cash is not accepted as a form of payment at the ticket counter.
Click here for more information

Baggage Claim Phone Number 1-562-394-4307 (office)
1-562-394-4380 (fax)
Curbside Check-in Yes
Directions to Airport Click Here For Directions
Airport Website Click Here

**Parking Advisory | Renovations at Long Beach Airport **

Please be advised, December 29, 2016 will be the last day to park in Lot A, the parking structure located nearest to the historic terminal at Long Beach Airport (LGB), in preparation for a renovation project beginning January 2017 and scheduled for completion Fall 2017.

Airport signage will be posted to direct customers around the construction.
 
Travel Tips:

  • Go green and take the bus. Long Beach Transit has a convenient stop at the airport on Barbara London Drive.
  • Relax and let someone else do the driving. If you're able, have a friend or family member drop you off right in front of the terminal.
  • Treat yourself to some luxury. Valet parking is available for $24 per day just north of the terminal, and includes a free car wash.
  • If you're staying at a local hotel, see if they have a shuttle to the airport.
  • If you must drive yourself, Lot B at the airport is still a convenient and affordable option at just $17 per day.

For general parking information, ABM Parking Services at LGB may be reached at 562.377.6116.


Cut-off time for checking in
  • Checked baggage may be accepted within six (6) hours of scheduled departure time based on the opening of the ticket counter on the same calendar day
  • Checked baggage will not be accepted less than 60 minutes prior to departure on international flights 

JetBlue is not liable for any charges incurred for baggage that was checked late, nor will we be liable for delivery or compensation for late-checked baggage.

  • If you're not checking bags, you must check in no later than 30 minutes* prior to scheduled departure for domestic flights, and 60 minutes for international flights
  • All customers must be onboard the aircraft 15 minutes prior to scheduled or posted departure time for domestic and international flights

*kiosk availability subject to airport hours of operation

Check in cut-off times vary between check-in channels as follows:

  • Online check in: 90 minutes of departure (domestic and international)
  • JetBlue mobile app: 45 minutes of departure (domestic), 90 minutes of departure (international)
  • Kiosk/ticket counter: 30 minutes of departure (domestic), 60 minutes of departure (international)

Please check information specific to items such as sporting equipment, firearms, musical instruments, etc. for guidelines about transporting them on JetBlue flights.


Address and Phone Number - LGB

LONG BEACH AIRPORT

JetBlue
4100 Donald Douglas Drive
Long Beach, CA 90808-1798

General Airport Phone: 1-562-570-2600


Baggage Claim Information

Making a baggage claim

If your baggage has been delayed or damaged, it's important to make a baggage claim with a JetBlue crewmember while you're at the airport.

The JetBlue Baggage Service Office is located in front of Baggage Claim 2. 

If you need to make the claim once you've left the airport, please call the JetBlue Baggage Service Office at the airport you flew into within four (4) hours after arrival.

The baggage service office is open from 7:00 a.m. until 11:30 p.m.

Long Beach Baggage Service Office telephone: 1-562-394-4307
Long Beach Baggage Service Office fax: 1-562-394-4380

Baggage claim follow-up

To follow up on a baggage claim, contact Central Baggage Services. Click Here for hours of operation and contact information.


Boarding & Deplaning Options

Long Beach does not have a jetbridge and all boarding is done via the airstairs and/or ramps. A wheelchair lift is used for customers in a wheelchair or for those who are unable to ascend stairs.

Permitting weather and other circumstances, Long Beach may offer boarding and deplaning from both the front and back of the aircraft.


Car Rental Companies

Need a car and a hotel with your flight? Consider JetBlue Vacations for discounted airfare!

Car rental agencies are located across the street from the terminal. For more information, click here. We can also offer you special rates on rental cars through our partners! For more information, click here.


Check-in & Gate Information

Ticket counter hours and location

Our ticket counter is located in the Main Terminal and is open from 5:00 a.m. until 10:00 p.m.

We recommend you arrive at the airport at least 90 minutes prior to departure. Avoid delays by checking for traffic alerts, and allow enough time to go through TSA screening, particularly during holidays and peak travel days. Please note, JetBlue has cutoff times for baggage check in, and also for check in at the departure gate; JetBlue will not be responsible for expenses incurred due to late check in.

You'll need a boarding pass to get through security. Our flights depart out of Gates 5-11.

Identification requirements

Click Here for Identification / ID Requirements

Boarding cut-off time

Each customer must be onboard the aircraft 15 minutes prior to departure. Standby customers may be cleared at 10 minutes to departure. Any customer not onboard, even if they have checked in and received a boarding pass, may be denied boarding and will not be entitled to denied boarding compensation.

Kiosk check-in

If you have a confirmed reservation, feel free to use a kiosk to check in. You may check in using the kiosk no more than six (6) hours prior to departure if you are checking baggage. Customers with no checked baggage may check in within 24 hours from their scheduled departure time. Kiosk check in is not available 30 minutes or less before departure.

You can retrieve your information and check in at a kiosk using one of the following methods:

  • Confirmation code
  • Emailed itinerary with the bar code
  • Credit card with your name on it
  • TrueBlue number or email address and password if you're a TrueBlue member

In order to validate your boarding pass, you'll need to present it along with your photo ID at the gate.

Curbside Check-in and Skycap

JetBlue will offer Curbside Check-in at Long Beach airport.

Once you've checked in at curbside, your bags will be taken care of and you can head straight to security.

Please note there is a $2 fee per bag for curbside check in.

Only credit/debit cards are accepted (no cash).


Check-in & Pick-up Information for Unaccompanied Minors

Photo identification is required for both parties who drop off and pick up an unaccompanied minor. Unaccompanied minors will not be accepted without the guardian's photo ID.

When a gate pass is issued, it is the TSA's decision as to whether a young child, in addition to the unaccompanied minor, may pass through security with the adult.

Drop-off information

When dropping off the unaccompanied minor, the parent/guardian may NOT leave the airport until the following criteria are met:

  • The parent/guardian has a signed copy of the UMNR form
  • The UMNR is onboard the aircraft 
  • The parent/guardian's name, address and cell phone number are all documented on the minor's reservation

In the event of a gate return, a JetBlue crewmember will contact the parent/guardian so that he/she can immediately return to the airport to meet their minor. Please note, the parent/guardian must request a gate pass at the airport ticket counter to pick up their minor at the departure gate.

Pick-up information

When picking up an unaccompanied minor, one person may receive a gate pass to proceed into the arrivals area to meet the minor. Please arrive at the airport no later than 30 minutes before the scheduled arrival.

In cases where a flight arrives after the ticket counter is closed, proceed directly to baggage claim to meet the minor.

The child will only be released to the person indicated on the unaccompanied minor form or on the reservation and that person must present their government-issued photo ID.


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Directions to LGB

Flight durations

Approximate flight durations, as well as other pertinent flight details may be found on the 'Select your flights' screen when booking on jetblue.com.

Please note: flight durations vary with wind currents, weather developments, aircraft congestion, and air traffic control directives.


Ground transportation

Earn TrueBlue points and enjoy exclusive savings when you book with Avis and Budget.

Traveling to/from the airport? Schedule a ride ahead of time with JetBlue Ground Transfers and your ride will be waiting. 


Mileage Information - LGB

The airport is 6 miles from downtown Long Beach. Additional areas of interest:

Beverly Hills, CA 30 miles
Queen Mary 8 miles
Torrance, CA 17 miles
Disneyland, CA 20 miles
Los Angeles, CA 25 miles
Pasadena, CA 28 miles
Santa Monica, CA 31 miles
Universal Studios, CA 32 miles
Ontario, CA 46 miles
San Diego, CA 110 miles
Bakersfield, CA 135 miles
Burbank, CA 38 miles
Santa Ana, CA 22.1 miles

Other Airlines

If you're making a connection in Long Beach, click here for a list and contact information about other airlines.


Parking

For parking information, click here.


Special Service Information

For your convenience, regular and oversized wheelchairs are available upon request. Electric carts are not available in the concourse area.

TTY/TTD phones are located in the South 1 boarding lounge near Gate 4 and on the first floor terminal near the men's restroom and adjacent to the gift shop.

We currently do not have a jetbridge available; therefore, all boarding is done via the airstairs. A wheelchair lift is used for customers in a wheelchair or for those who are unable to ascend stairs.


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