Even More® Speed
11:15 a.m. - 4:45 p.m.
JetBlue is not liable for any charges incurred for baggage that was checked late, nor will we be liable for delivery or compensation for late-checked baggage.
*kiosk availability subject to airport hours of operation
Check in cut-off times vary between check-in channels as follows:
Please check information specific to items such as sporting equipment, firearms, musical instruments, etc. for guidelines about transporting them on JetBlue flights.
WORCESTER REGIONAL AIRPORT
JetBlue375 Airport DriveWorcester, MA 01602
General Airport Phone: (508) 799-1350 and 1-888-FLY-WORC
You may pick your bags up from baggage claim in the main terminal. JetBlue is currently the only airline operating at Worcester Regional Airport.
Making a baggage claim
Worcester Regional Airport does not have a Baggage Claim Office. If your baggage has been delayed or damaged, it's important to make a baggage claim with a JetBlue crewmember at the Ticket Counter while you're at the airport.
If you need to make the claim once you've left the airport, please contact the JetBlue Ticket Counter within four (4) hours after arrival.
Baggage claim follow-up
To follow-up on a baggage claim, contact Central Baggage Services. Click here for hours of operation and contact information.
JetBlue boards/deplanes using a jetbridge at Worcester Regional Airport.
Need a car and a hotel with your flight? Consider JetBlue Vacations for discounted airfare!
For details about car rental companies available at ORH, click here.
Other car rental options
We can also offer you special rates on rental cars through our partner Hotels.com. You can book these rates by clicking on the link below or, if you call our Reservations team to book your reservation, one of our Reservation crewmembers can transfer you to Hotels.com.
You may also contact Hotels.com Customer Support directly for questions regarding hotel or car reservations 24 hours a day, seven days a week at 1-800-544-3581 (English) or 1-800-520-8629 (Spanish).
Ticket counter information and location
Our ticket counter is located in the Main Terminal.
We recommend you arrive at the airport at least 90 minutes prior to your flight. Avoid delays by checking for traffic alerts, and allow enough time to go through TSA screening, particularly during holidays and peak travel days. Please note, JetBlue has cut-off times for baggage check in, and also for check in at the departure gate; JetBlue will not be responsible for expenses incurred due to late check in.
You will need a boarding pass to get through security.
Click Here for Identification / ID Requirements.
Boarding cut-off time
Each customer must be onboard the aircraft 15 minutes prior to departure. Standby customers may be cleared at 10 minutes to departure. Any customer not onboard, even if they have checked in and received a boarding pass, may be denied boarding and will not be entitled to denied boarding compensation.
Kiosk check in
If you have a confirmed reservation, feel free to use a kiosk to check in. You may check in using the kiosk no more than six hours prior to departure if you are checking baggage. Customers with no checked baggage may check in within 24 hours from their scheduled departure time. Kiosk check-in is not available 30 minutes or less before departure.
You can retrieve your information and check in at a kiosk using one of the following methods:
In order to validate your boarding pass, you'll need to present it along with your photo ID at the gate.
Photo identification is required for both parties who drop off and pick up an unaccompanied minor. Unaccompanied minors will not be accepted without the guardian's photo ID.
When a gate pass is issued, it's the TSA's decision as to whether a young child, in addition to the unaccompanied minor, may pass through security with the adult.
When dropping off the unaccompanied minor, the parent/guardian may NOT leave the airport until the following criteria are met:
In the event of a gate return, a JetBlue crewmember will contact the parent/guardian so that he/she can immediately return to the airport to meet their minor. Please note, the parent/guardian must request a gate pass at the airport ticket counter to pick up their minor at the departure gate.
When picking up an unaccompanied minor, please arrive at the airport no later than 30 minutes before the scheduled arrival. Pick-up area is at the JetBlue ticket counter.
The child will only be released to the person indicated on the unaccompanied minor form or on the reservation and that person must present their government-issued photo ID.
To find driving directions to ORH, visit https://www.massport.com/worcester-airport/to-and-from-worcester/directions-to-airport/
Approximate flight durations, as well as other pertinent flight details may be found on the 'Select your flights' screen when booking on jetblue.com.
Please note: flight durations vary with wind currents, weather developments, aircraft congestion, and air traffic control directives.
Earn TrueBlue points and enjoy exclusive savings when you book with Avis and Budget.
Traveling to/from the airport? Schedule a ride ahead of time with JetBlue Ground Transfers and your ride will be waiting.
Areas of interest near ORH:
Boston, MA - 51 Miles (1 Hour)Downtown Worcester, MA - 5 Miles (12 Mins)College of the Holy Cross - 6 Miles (17 Mins)Springfield, MA - 38 MilesUniversity of MA Medical School - 7.5 Miles (22 Mins)Worcester Polytechnic Institute - 4.5 Miles (12 Mins)Worcester DCU Center - 5 Miles (13 Mins)
JetBlue is currently the only airline operating at Worcester Regional Airport, along with General Aviation (Rectrix Aviation – FBO).
To view parking information and rates, click here.
For your convenience, both regular and oversized wheelchairs are available upon request. Electric carts are not available in the concourse area.