When you book a JetBlue flight, you'll choose from several fare options — Blue, Blue Plus or Blue Flex — based on what's most valuable to you. This applies to TrueBlue Redemption/Points bookings.
Depending on which fare option you purchased, the change and cancellation fees are as follows:
Blue & Blue Plus
Fares booked on or after August 27, 2018
Fares booked before August 27, 2018
No charge to change or cancel your reservation prior to departure, difference in fare only.
Additional Change/Cancellation Terms (all fares): For changes, any applicable fare difference will be charged in addition to the change fee and are subject to availability. Cancellations are for a JetBlue flight credit only, valid for a JetBlue flight within one (1) year from the date of cancellation. If you do not change/cancel before scheduled departure and you "no show" all money for the reservation is forfeited. JetBlue change and cancellation fees will be waived for Mosaic members and those who are on the same itinerary as the Mosaic member. For a list of all of TrueBlue Mosaic benefits click here.
For JetBlue Vacations change/cancel fee structure- click here.
For Mint® change/cancel fee structure - click here.