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Travel agents: JetBlue waiver code information



 
Travel agents: IROP rebooking and refund options and instructions

Customers who meet the specified travel criteria may rebook without a change fee or difference in fare. Customers whose flights have been cancelled by JetBlue may also opt for a full refund without penalty. 

 

Rebooking Options

·         Rebook the customer’s flights through the “rebook travel through date” in either the same or lowest available booking class and then process an even exchange on the ticket.

·         Rebook the customer’s flights beyond the “rebook travel through date” in either the same or lowest available booking class and process a regular exchange on the ticket charging any increase in fare however you may waive the change fee at the time of the exchange.

·         Cancel the flights and leave the ticket in “Open Status” waving all cancelation fees. The residual will be available one year from the original ticket issue date.

·         Exchange the full value of the ticket to an MCO or VMPD waiving all change fees. The MCO or VMPD will be available for one year from the date of issuance.

 

**IMPORTANT** Required Documentation for Processing an Exchange:

·         Travel agent must document the PNR with an OSI message that reads: OSI B6 EXCH PER [WAIVERCODE]

·         Travel agent must document the new ticket with the applicable waiver code in the tour code box

 

Rebooking/Refund Options for Cancelled Flights

·         Refund the full value of the ticket back to original form of payment through normal ARC/BSP processing waiving all cancellation fees

·         Exchange the full value of the ticket to an MCO or VMPD waiving all change fees

 

**IMPORTANT** Required Documentation for Processing a Refund:

·         Travel agent must document the PNR with an OSI message that reads: OSI B6 RFND PER [WAIVERCODE]

·         Travel agent must send an OSI with the applicable waiver code in order to avoid a Debit Memo

 

Use of any waiver codes will be audited for accuracy against eligible dates and impacted cities. Please use it appropriately to avoid a debit memo.  More information for our IROP policy can be found on the travel agent information pages here.

 

Co-Located Airports (Sister Cities)

Due to high load factors on some of JetBlue’s flights, it has been difficult to re-accommodate customers from their chosen city. JetBlue has authorized re-accommodation to/from the co-located airports or sister cities listed below:

  • Boston: BOS, PVD, ORH 
  • New York: JFK, LGA, EWR, HPN, SWF 
  • Los Angeles: LGB, BUR, LAX
  • San Francisco: SFO, OAK, SJC
  • South Florida: PBI, FLL
  • Tampa Bay: SRQ, TPA 
  • Washington D.C.: IAD, DCA, BWI

08/17/2017: Northeast fee waiver - WXB6WOOL17

JetBlue Travel Advisory: Northeast fee waiver

·         Impacted Cities: EWR, HPN, JFK, LGA, SWF

·         Waiver Code: WXB6WOOL17

·         Original Booking Date: on or before Thursday, August 17, 2017

·         Original Travel Date: Thursday, August 17, 2017

·         Rebook Travel Through: Sunday, August 20, 2017


08/17/2017: Tropical Cyclone Nine (Harvey) fee waiver - WXB6WOWS17

JetBlue Travel Advisory: Tropical Cyclone Nine Fee Waiver 

·         Impacted Cities: BGI, UVF

·         Waiver Code: WXB6WOWS17

·         Original Booking Date: on or before Thursday, August 17, 2017

·         Original Travel Date: Thursday, Auguast 17, 2017 through Friday, August 18, 2017

·         Rebook Travel Through: Sunday, August 20, 2017


08/07/2017: Northeast and Mid-Atlantic fee waiver - WXB6UNIT17

JetBlue Travel Advisory: New York Metro and Mid-Atlantic

·         Impacted Cities: BOS, DCA, EWR, HPN, IAD, JFK, LGA, PHL, SWF

·         Waiver Code: WXB6UNIT17

·         Original Booking Date: on or before Sunday, August 6, 2017

·         Original Travel Date: Monday, August 7, 2017

·         Rebook Travel Through: Thursday, August 10, 2017


08/04/2017: New York Metro and Mid-Atlantic fee waiver - WXB6TWIN17

JetBlue Travel Advisory: New York Metro and Mid-Atlantic

·         Impacted Cities: BWI, DCA, EWR, HPN, IAD, JFK, LGA, PHL, SWF

·         Waiver Code: WXB6TWIN17

·         Original Booking Date: on or before Friday, August 4, 2017

·         Original Travel Date: Friday, August 4, 2017

·         Rebook Travel Through: Monday, August 7, 2017


08/03/2017: New York Metro and Mid-Atlantic fee waiver - WXB6TOFU17

JetBlue Travel Advisory: New York Metro and Mid-Atlantic

·         Impacted Cities: BWI, DCA, EWR, HPN, IAD, JFK, LGA, PHL, SWF

·         Waiver Code: WXB6TOFU17

·         Original Booking Date: on or before Thursday, August 3, 2017

·         Original Travel Date: Thursday, August 3, 2017

·         Rebook Travel Through: Sunday, August 6, 2017


08/02/2017: Northeast and Mid-Atlantic fee waiver - WXB6TEAK17

JetBlue Travel Advisory: Northeast and Mid-Atlantic

·         Impacted Cities: BOS, BWI, DCA, EWR, HPN, IAD, JFK, LGA, PHL, SWF

·         Waiver Code: WXB6TEAK17

·         Original Booking Date: on or before Wednesday, August 2, 2017

·         Original Travel Date: Wednesday, August 2, 2017

·         Rebook Travel Through: Saturday, August 5, 2017


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