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Travel agents: JetBlue waiver code information



 
Travel agents: IROP rebooking and refund options and instructions

Customers who meet the specified travel criteria may rebook without a change fee or difference in fare. Customers whose flights have been cancelled by JetBlue may also opt for a full refund without penalty. 

 

Rebooking Options

·         Rebook the customer’s flights through the “rebook travel through date” in either the same or lowest available booking class and then process an even exchange on the ticket.

·         Rebook the customer’s flights beyond the “rebook travel through date” in either the same or lowest available booking class and process a regular exchange on the ticket charging any increase in fare however you may waive the change fee at the time of the exchange.

·         Cancel the flights and leave the ticket in “Open Status” waving all cancelation fees. The residual will be available one year from the original ticket issue date.

·         Exchange the full value of the ticket to an MCO or VMPD waiving all change fees. The MCO or VMPD will be available for one year from the date of issuance.

 

**IMPORTANT** Required Documentation for Processing an Exchange:

·         Travel agent must document the PNR with an OSI message that reads: OSI B6 EXCH PER [WAIVERCODE]

·         Travel agent must document the new ticket with the applicable waiver code in the tour code box

 

Rebooking/Refund Options for Cancelled Flights

·         Refund the full value of the ticket back to original form of payment through normal ARC/BSP processing waiving all cancellation fees

·         Exchange the full value of the ticket to an MCO or VMPD waiving all change fees

 

**IMPORTANT** Required Documentation for Processing a Refund:

·         Travel agent must document the PNR with an OSI message that reads: OSI B6 RFND PER [WAIVERCODE]

·         Travel agent must send an OSI with the applicable waiver code in order to avoid a Debit Memo

 

Use of any waiver codes will be audited for accuracy against eligible dates and impacted cities. Please use it appropriately to avoid a debit memo.  More information for our IROP policy can be found on the travel agent information pages here.

 

Co-Located Airports (Sister Cities)

Due to high load factors on some of JetBlue’s flights, it has been difficult to re-accommodate customers from their chosen city. JetBlue has authorized re-accommodation to/from the co-located airports or sister cities listed below:

  • Boston: BOS, PVD, ORH 
  • New York: JFK, LGA, EWR, HPN, SWF 
  • Los Angeles: LGB, BUR, LAX, ONT 
  • San Francisco: SFO, OAK, SJC
  • South Florida: PBI, FLL
  • Tampa Bay: SRQ, TPA 
  • Washington D.C.: DCA, BWI

4/10/2019: Winter Storm Wesley DEN fee waiver - WXB6KIWI19

JetBlue Travel Advisory: Winter Storm Wesley DEN fee waiver

·        Impacted Cities: DEN

·        Waiver Code: WXBKIWI19

·        Original Booking Date: on or before Wednesday, April 10, 2019

·        Original Travel Dates: Wednesday, April 10, 2019 through Thursday, April 11, 2019

·        Rebook Travel Through: Sunday, April 14, 2019


4/09/2019: Winter Storm Wesley fee waiver - WXB6KEYS19

JetBlue Travel Advisory: Winter Storm Wesley fee waiver

·        Impacted Cities: MSP

·        Waiver Code: WXBKEYS19

·        Original Booking Date: on or before Tuesday, April 9, 2019

·        Original Travel Dates: Thursday, April 11, 2019

·        Rebook Travel Through: Tuesday, April 9, 2019 through Saturday, April 13, 2019


3/13/2019: Winter Storm Ulmer fee waiver - WXB6JAMS19

JetBlue Travel Advisory: Winter Storm Ulmer fee waiver

·        Impacted Cities: DEN, HDN

·        Waiver Code: WXBJAMS19

·        Original Booking Date: on or before Tuesday, March 12, 2019

·        Original Travel Dates: Wednesday, March 13, 2019 through Thursday, March 14, 2019

·        Rebook Travel Through: Sunday, March 17, 2019


3/7/2019: Winter Storm Taylor fee waiver - WXB6JADE19

JetBlue Travel Advisory: Winter Storm Taylor fee waiver

·        Impacted City: MSP

·        Waiver Code: WXBJADE19

·        Original Booking Date: on or before Thursday, March 7, 2019

·        Original Travel Dates: Saturday, March 9, 2019 and Sunday, March 10, 2019

·        Rebook Travel Through: beginning Thursday, March 7, 2019 through Wednesday, March 13, 2019


3/3/2019: Winter Storm Scott fee waiver - WXB6IONS19

JetBlue Travel Advisory: Winter Storm Scott fee waiver

·        Impacted Cities: BDL, BOS, EWR HPN, JFK, LGA, ORH, PVD, SWF

·        Waiver Code: WXB6IONS19

·        Original Booking Date: on or before Sunday, March 3, 2019

·        Original Travel Dates: Sunday, March 3, 2019 and Monday, March 4, 2019

·        Rebook Travel Through: Thursday, March 7, 2019


3/1/2019: Northeast Winter Weather fee waiver - WXB6IDOL19

JetBlue Travel Advisory: Northeast Winter Weather fee waiver

·        Impacted Cities: BDL, BOS, HPN, ORH, PVD

·        Waiver Code: WXB6IDOL19

·        Original Booking Date: on or before Friday, March 1, 2019

·        Original Travel Dates: Saturday, March 2, 2019

·        Rebook Travel Through: Tuesday, March 5, 2019


2/27/2019: Winter Storm Ryan fee waiver - WXB6HOOK19

JetBlue Travel Advisory: Winter Storm Ryan fee waiver

·        Impacted Cities: BUF, ORH, ROC, SYR

·        Waiver Code: WXB6HOOK19

·        Original Booking Date: on or before Wednesday, February 27, 2019

·        Original Travel Dates: Wednesday, February 27, 2019 through Thursday, February 28, 2019

·        Rebook Travel Through: Saturday, March 2, 2019


2/23/2019: Winter Storm Quiana fee waiver - WXB6HARP19

JetBlue Travel Advisory: Winter Storm Quiana fee waiver

·        Impacted Cities: BUF, CLE, DTW, ORD, PIT, ROC, SYR

·        Waiver Code: WXB6HARP19

·        Original Booking Date: on or before Saturday, February 23, 2019

·        Original Travel Date: Sunday, February 24, 2019

·        Rebook Travel Through: Wednesday, February 27, 2019


2/19/2019: Winter Storm Petra fee waiver - WXB6GONG19

JetBlue Travel Advisory: Winter Storm Petra fee waiver

·        Impacted Cities: BWI, DCA, EWR, HPN, JFK, LGA, MSP, PHL, PIT, RIC, SWF

·        Waiver Code: WXB6GONG19

·        Original Booking Date: on or before Tuesday, February 19, 2019

·        Original Travel Date: Wednesday, February 20, 2019

·        Rebook Travel Through: Saturday, February 23, 2019


2/12/2019: Haiti Civil Unrest fee waiver - WXB6GAZE19

JetBlue Travel Advisory: Haiti Civil Unrest fee waiver

·        Impacted City: PAP

·        Waiver Code: WXB6GAZE19

·        Original Booking Date: on or before Monday, February 11, 2019

·        Original Travel Date: Tuesday, February 12, 2019 through Friday, February 22, 2019

·        Rebook Travel Through: Wednesday, February 27, 2019


2/10/2019: Northeast Winter Storm Maya fee waiver - WXB6FETA19

JetBlue Travel Advisory: Northeast Winter Storm Maya fee waiver

·        Impacted Cities: ALB, BDL, BOS, BTV, BUF, EWR, HPN, JFK, LGA, ORH, PVD, ROC, SWF, SYR

·        Waiver Code: WXB6FETA19

·        Original Booking Date: on or before Sunday, February 10, 2019

·        Original Travel Date: Tuesday, February 12, 2019

·        Rebook Travel Through: Friday, February 15, 2019


2/10/2019: Pacific Northwest Winter Storm Maya fee waiver - WXB6FERN19

JetBlue Travel Advisory: Pacific Northwest Winter Storm Maya fee waiver

·        Impacted Cities: SEA

·        Waiver Code: WXB6FERN19

·        Original Booking Date: on or before Saturday, February 9, 2019

·        Original Travel Date: Sunday, February 10 through Tuesday, February 12, 2019

·        Rebook Travel Through: Thursday, February 14, 2019


2/9/2019: Winter Storm Maya fee waiver - WXB6DOCK19

JetBlue Travel Advisory: Winter Storm Maya fee waiver

·        Impacted Cities: PDX, SEA

·        Waiver Code: WXB6DOCK19

·        Original Booking Date: on or before Saturday, February 9, 2019

·        Original Travel Date: Sunday, February 10, 2019

·        Rebook Travel Through: Wednesday, February 13, 2019


2/5/2019: Winter Storm Lucian fee waiver - WXB6DISC19

JetBlue Travel Advisory:  Winter Storm Lucien fee waiver

·        Impacted Cities: BUF, DTW, ORD, ROC

·        Waiver Code: WXB6DISC19

·        Original Booking Date: on or before Tuesday, February 5, 2019

·        Original Travel Date: Wednesday, February 6, 2019

·        Rebook Travel Through: Saturday, February 9, 2019


1/29/2019: Northeast Winter Weather fee waiver - WXB6CHIP19

JetBlue Travel Advisory: Northeast Winter Weather fee waiver

·        Impacted Cities: ALB, BDL, BTV, BUF, CLE, EWR, HPN, JFK, LGA, ORD, PHL, PIT, ROC, SWF, SYR

·        Waiver Code: WXB6CHIP19

·        Original Booking Date: on or before Tuesday, January 29, 2019

·        Original Travel Date: Wednesday, January 30, 2019

·        Rebook Travel Through: Saturday, February 2, 2019


1/28/2019: Winter Storm Jayden fee waiver - WXB6CAKE19

JetBlue Travel Advisory: Winter Storm Jayden fee waiver @ 28JAN19

·        Impacted Cities: ALB, BUF, ORD, ROC, SYR

·        Waiver Code: WXB6CAKE19

·        Original Booking Date: on or before Monday, January 28, 2019

·        Original Travel Date: Tuesday, January 29, 2019

·        Rebook Travel Through: Friday, February 1, 2019


1/26/2019: Winter Storm Jayden fee waiver - WXB6BULB19

JetBlue Travel Advisory: Winter Storm Jayden fee waiver @ 26JAN19

·        Impacted Cities: MSP, ORD

·        Waiver Code: WXB6BULB19

·        Original Booking Date: on or before Saturday, January 26, 2019

·        Original Travel Dates: Sunday, January 27 and Monday, January 28, 2019

·        Rebook Travel Through: Wednesday, January 30, 2019


1/17/2019: Winter Storm Harper fee waiver - WXB6ALFA19

JetBlue Travel Advisory: Winter Storm Harper fee waiver

·        Impacted Cities: ALB, BDL, BOS, BTV, BUF, CLE, EWR, HPN, JFK, LGA, ORD, ORH, PHL, PIT, PVD, ROC, SWF, SYR

·        Waiver Code: WXB6ALFA19

·        Original Booking Date: on or before Thursday, January 17, 2019

·        Original Travel Date: Saturday, January 19, 2019 through Sunday, January 20, 2019

·        Rebook Travel Through: Wednesday, January 23, 2019


1/11/2019: Winter Storm Gia fee waiver - WXB6ALAS19

JetBlue Travel Advisory: Winter Storm Gia fee waiver

·        Impacted Cities: BWI, DCA, RIC

·        Waiver Code: WXB6ALAS19

·        Original Booking Date: on or before Friday, January 11, 2019

·        Original Travel Date: Sunday, January 13, 2019

·        Rebook Travel Through: Tuesday, January 15, 2019


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