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Travel agents: JetBlue waiver code information



 
Current JetBlue operational status: NORMAL OPERATIONS

We are not experiencing any adverse operational events at this time.

For past irregular operations (IROP) waiver code information, click here to access the JetBlue Waiver Code Archive.


Travel agents: IROP rebooking and refund options and instructions

Customers who meet the specified travel criteria may rebook without a change fee or difference in fare. Customers whose flights have been cancelled by JetBlue may also opt for a full refund without penalty. 

 

Rebooking Options

·         Rebook the customer’s flights through the “rebook travel through date” in either the same or lowest available booking class and then process an even exchange on the ticket.

·         Rebook the customer’s flights beyond the “rebook travel through date” in either the same or lowest available booking class and process a regular exchange on the ticket charging any increase in fare however you may waive the change fee at the time of the exchange.

·         Cancel the flights and leave the ticket in “Open Status” waving all cancelation fees. The residual will be available one year from the original ticket issue date.

·         Exchange the full value of the ticket to an MCO or VMPD waiving all change fees. The MCO or VMPD will be available for one year from the date of issuance.

 

**IMPORTANT** Required Documentation for Processing an Exchange:

·         Travel agent must document the PNR with an OSI message that reads: OSI B6 EXCH PER [WAIVERCODE]

·         Travel agent must document the new ticket with the applicable waiver code in the tour code box

 

Rebooking/Refund Options for Cancelled Flights

·         Refund the full value of the ticket back to original form of payment through normal ARC/BSP processing waiving all cancellation fees

·         Exchange the full value of the ticket to an MCO or VMPD waiving all change fees

 

**IMPORTANT** Required Documentation for Processing a Refund:

·         Travel agent must document the PNR with an OSI message that reads: OSI B6 RFND PER [WAIVERCODE]

·         Travel agent must send an OSI with the applicable waiver code in order to avoid a Debit Memo

 

Use of any waiver codes will be audited for accuracy against eligible dates and impacted cities. Please use it appropriately to avoid a debit memo.  More information for our IROP policy can be found on the travel agent information pages here.

 

Co-Located Airports (Sister Cities)

Due to high load factors on some of JetBlue’s flights, it has been difficult to re-accommodate customers from their chosen city. JetBlue has authorized re-accommodation to/from the co-located airports or sister cities listed below:

  • Boston: BOS, PVD, ORH 
  • New York: JFK, LGA, EWR, HPN, SWF 
  • Los Angeles: LGB, BUR, LAX
  • San Francisco: SFO, OAK, SJC
  • South Florida: PBI, FLL
  • Tampa Bay: SRQ, TPA 
  • Washington D.C.: IAD, DCA, BWI

06/22/2017: Northeast fee waiver - WXB6ROSE17

JetBlue Airways Travel Advisory: Gulf Coast FEE WAIVER 22JUN17

·         Impacted Cities: BOS, BDL, JFK, LGA, EWR, SWF, PHL, HPN, ORH

·         Waiver Code: WXB6ROSE17

·         Original Booking Date: on or before 22JUN17

·         Original Travel Date: 23JUN-24JUN17

·         Rebook Travel Through: 23JUN--28JUN17


06/20/2017: Gulf Coast fee waiver - WXB6RITZ17

JetBlue Airways Travel Advisory: Gulf Coast FEE WAIVER 20JUN17

·         Impacted Cities: HOU, MSY

·         Waiver Code: WXB6RITZ17

·         Original Booking Date: on or before 20JUN17

·         Original Travel Date: 21JUN-22JUN17

·         Rebook Travel Through: 26JUN17


06/06/2017: BOS fee waiver - WXB6RARE17

JetBlue Airways Travel Advisory: BOS FEE WAIVER 06JUN17

·         Impacted Cities: BOS

·         Waiver Code: WXB6RARE17

·         Original Booking Date: on or before 05JUN17

·         Original Travel Date: 06JUN17

·         Rebook Travel Through: 08JUN17


05/22/2017: New York Area waiver - WXB6PAIL17

JetBlue Travel Advisory: Boston Fee Waiver 05JUN17

·         Impacted Cities: BOS

·         Waiver Code: WXB6RARE17

·         Original Booking Date: on or before Monday, June 5, 2017

·         Original Travel Date: Tuesday, June 6, 2017

·         Rebook Travel Through: Thursday, June 8, 2017

 

 


05/29/2017: Northeast fee waiver  WXB6QUAG17

JetBlue Travel Advisory: Northeast Fee Waiver 29MAY17

·         Impacted Cities: BOS, EWR, JFK, LGA

·         Waiver Code: WXB6QUAG17

·         Original Booking Date: on or before Sunday, May 28, 2017

·         Original Travel Date: Monday, May 29, 2017

·         Rebook Travel Through: Wednesday, May 31, 2017


05/25/2017: New York area fee waiver- WXB6PINE17

JetBlue Travel Advisory: New York area fee waiver 25MAY17- 26MAY17

·         Impacted Cities: SWF, EWR, JFK, LGA, HPN

·         Waiver Code: WXB6PINE17

·         Original Booking Date: Wednesday, May 24, 2017

·         Original Travel Date: Thursday, May 25, 2017

·         Rebook Travel Through: Monday, May 29, 2017


05/22/2017: New York area fee waiver - WXB6PAIL17

JetBlue Travel Advisory: New York area fee waiver 22MAY17

·         Impacted Cities: SWF, EWR, JFK, LGA, HPN

·         Waiver Code: WXB6PAIL17

·         Original Booking Date: Sunday, May 21, 2017

·         Original Travel Date: Monday, May 22, 2017

·         Rebook Travel Through: Thursday, May 25, 2017


05/12/2017: Northeast fee waiver- WXB6ONYX17

JetBlue Travel Advisory: Northeast Fee Waiver 12MAY17

·         Impacted Cities: JFK, EWR, LGA, PHL

·         Waiver Code: WXB6ONYX17

·         Original Booking Date: on or before Friday, May 12, 2017

·         Original Travel Date: Saturday, May 13, 2017

·         Rebook Travel Through: Monday, May 15, 2017


05/04/2017: NY Metro and PHL fee waiver - WXB6OATH17

JetBlue Travel Advisory: NY Metro and PHL Fee Waiver 04MAY17

·         Impacted Cities: JFK, EWR, LGA, SWF, HPN, PHL

·         Waiver Code: WXB6OATH17

·         Original Booking Date: on or before Wednesday, May 4, 2017

·         Original Travel Date: Wednesday, May 5, 2017

·         Rebook Travel Through: Thursday, May 4, 2017 through Monday, May 8, 2017


05/01/2017: New York Metro fee waiver - WXB6NOOK17

JetBlue Airways Travel Advisory: New York Metro fee waiver 01MAY17

·         Impacted Cities: JFK, LGA, EWR

·         Waiver Code: WXB6NOOK17

·         Original Booking Date: on or before 30APR17

·         Original Travel Date: 01MAY17

·         Rebook Travel Through: 04MAY17


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