Terminal International Terminal 3, Section B Recommended Check-in Time 3 hours Even More® Speed No Ticket Counter Hours 7:00 a.m. - 4:30 p.m Skycap/Curbside No Airport website Click here Cuba Travel Requirements Click here
Even More® Speed
7:00 a.m. - 4:30 p.m
*This service is subject to receipt of government operating authority.
JetBlue is not liable for any charges incurred for bags that were checked late, nor liable for delivery or compensation for late-checked bags.
JetBlue does accept pets (small dogs and cats) for transportation to/from Cuba. Service and Emotional Support dogs and cats are also accepted.
Dogs and cats may only enter Cuba if they are fully compliant with the import requirements:
Cats and dogs: must be accompanied by an official veterinary certificate, which must include the owner's details; animal details (species, sex, age, name, color); details of rabies vaccination, specifying type of vaccine, batch number and date of immunization; details of any other vaccinations and/or treatment for internal parasites. They must also be clinically inspected prior to shipment proving that the animal is disease free and has no external parasites or wounds.
JetBlue boards and deplanes by jetbridge at José Martí International Airport.
Both regular and oversized wheelchairs are available upon request. An information desk is available during regular airport hours.
For additional travel tips and FAQs visit www.jetblue.com/flights/cuba/
Airport ticket office
The Airport Ticket Office is available for cash ticket sales during the following hours:
Daily8:00 a.m. - 5:00 p.m.
The Havana Airport Ticket Office is located at Aeropuerto Internacional José Martí in Terminal 3, Sala B.
City ticket office
The City Ticket Office in Havana is available for cash ticket sales during the following hours:
Monday - Friday8:30 a.m. - 4:30 p.m. Saturday8:30 a.m. - 12:00 p.m.
This office is closed on Sundays and holidays, including Dec. 24, 25, 31, Jan. 1, and 2.
AddressThe Havana City Ticket Offices Calle 23 No. 64, Esquina PVedado, Plaza de la Revolución, La Habana
Phone number: 0800-52583