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4:10 a.m. - 10:00 a.m. 2:10 p.m. - 6:00 p.m.
Cash is not accepted as form of payment at the ticket counter. Click here for more information.
JetBlue is not liable for any charges incurred for baggage that was checked late, nor liable for delivery or compensation for late-checked baggage.
For your convenience, regular and oversized wheelchairs are available upon request. Electric carts are not available in the concourse area. Customers in wheelchairs will need to use an elevator to access different levels within the airport.
Pet Relief AreaAt Terminal 2, there is a grassy area just outside and to the right of Door 8 on Level 1 near baggage claim, or there is an indoor pet relief area near Gate H11.
UMNR Pick-up and Drop-off AreasWhen picking up an unaccompanied minor (UMNR), the pick-up area is at the JetBlue baggage claim. To drop-off, please see the JetBlue ticket counter.