Even More® Speed
1:00 a.m. - 10:30 p.m.(Note: opening times vary according to USDA operating hours. The ticket counter opens 2 hours prior to the first departure of the day.)
Cash is not accepted as a form of payment at the ticket counter. Click here for more information
JetBlue is not liable for any charges incurred for baggage that was checked late, nor liable for delivery or compensation for late-checked baggage.
Photo identification is required for both parties who drop off and pick up an unaccompanied minor. Unaccompanied minors will not be accepted without the guardian's photo ID.
When a gate pass is issued, it is the TSA's decision as to whether a young child, in addition to the unaccompanied minor, may pass through security with the adult.
When dropping off the unaccompanied minor, the parent/guardian may NOT leave the airport until the following criteria are met:
In the event of a gate return, a JetBlue crewmember will contact the parent/guardian so that he/she can immediately return to the airport to meet their minor. Please note, the parent/guardian must request a gate pass at the airport ticket counter to pick up their minor at the departure gate.
When picking up an unaccompanied minor, one person may receive a gate pass to proceed into the arrivals area to meet the minor. Please arrive at the airport no later than 30 minutes before the scheduled arrival.
The child will only be released to the person indicated on the unaccompanied minor form or on the reservation and that person must present their government-issued photo ID.
Cats and dogs traveling between the Continental United States and Puerto Rico are required to have the following upon arrival:
For more important information on vaccinations and importing pets to Puerto Rico click here or call 787-796-1650.
When exiting Puerto Rico, you are required to clear all checked baggage through Agriculture prior to check in.
All customers are subject to random Customs inspection.
Items such as fruit, live plants, and certain types of meat may not be allowed into the mainland. Please check with U.S. Customs, Agriculture, and Fish and Wildlife.
Please visit http://www.cbp.gov/ for additional Customs information and www.usda.gov for Agricultural information.
For your convenience, regular and oversized wheelchairs are available upon request. Electric carts are not available in the concourse area.
Airport Ticket Office
The Airport Ticket Office is available for cash ticket sales during the following hours:
Daily8:00 a.m. - 6:00 p.m.
Daily8:00 a.m. - 6:00 p.m.
The Airport Ticket Office is located at Terminal A next to USDA - El Mostrador de Venda de Pasajes esta localizado en el Terminal A adjacente a USDA.