Help

Buffalo, NY (BUF)



 
Buffalo Niagara Airport - BUF
Terminal    Main Terminal
Recommended Check-in Time 90 minutes
Even MoreĀ® Speed Yes
Ticket Counter Hours 4:00 a.m. - 8:45 p.m.
Cashless Lobby

Cash is not accepted as a form of payment at the ticket counter.
Click here for more information.

Baggage Claim Phone Number 1-716-630-0505 (office)
1-716-630-0552 (fax)
Skycap/Curbside No/No
Airport Website Click here

Cut-off Time for Checking In
  • If you're not checking bags, you must check in no later than 30 minutes prior to scheduled departure for domestic flights and 60 minutes for international flights.
  • Checked bags will not be accepted more than six (6) hours ahead of scheduled departure time, nor less than 40 minutes (domestic) and 60 minutes (international) prior to departure. 
  • All customers must be onboard the aircraft 15 minutes prior to scheduled or posted departure time for domestic and international flights.

JetBlue is not liable for any charges incurred for bags that were checked late, nor liable for delivery or compensation for late-checked bags.


BUF - Boarding & Deplaning Options

JetBlue boards/deplanes using a jetbridge at Buffalo Niagara Airport.

Permitting weather and other circumstances, Buffalo may offer boarding and deplaning from both the front and back of the aircraft.

The option to board and deplane from the back is available for customers who are seated in the back half of the aircraft and for those who can comfortably ascend stairs.


BUF - Special Service Information

For your convenience, regular and oversized wheelchairs are available upon request. Electric carts are not available in the concourse area.

There is a text phone located at gates 1, 6, 17 and 23 as well as at the phone center near the security checkpoint and baggage claim area.

An information desk is available for assisting customers who are blind, have low vision, or who are deaf or hard of hearing.


Linked Topics
Click on one of the categories below to find similar knowledge: