Cash is not accepted as a form of payment at the ticket counter.Click here for more information.
JetBlue is not liable for any charges incurred for bags that were checked late, nor liable for delivery or compensation for late-checked bags.
JetBlue boards/deplanes using a jetbridge at Buffalo Niagara Airport.
Permitting weather and other circumstances, Buffalo may offer boarding and deplaning from both the front and back of the aircraft.
The option to board and deplane from the back is available for customers who are seated in the back half of the aircraft and for those who can comfortably ascend stairs.
For your convenience, regular and oversized wheelchairs are available upon request. Electric carts are not available in the concourse area.
There is a text phone located at gates 1, 6, 17 and 23 as well as at the phone center near the security checkpoint and baggage claim area.
An information desk is available for assisting customers who are blind, have low vision, or who are deaf or hard of hearing.