Salt Lake City, UT (SLC)

Salt Lake City International Airport (SLC)
Terminal    Terminal 1
Recommended Check-in Time

60 minutes 
90 minutes for morning flights

Even MoreĀ® Speed

Ticket Counter Hours 8:45 a.m. - 11:15 p.m.
Cashless Lobby

Cash is not accepted as a form of payment at the ticket counter.
Click here for more information.

Baggage Claim Phone Number 1-801-410-7060 (office)
Baggage Service Office Hours

A JetBlue crewmember will be available approximately 20 minutes after the flight arrives* until the last bag is received on the carousel. Please see for daily schedules.
*BSO hours are subject to change per flight arrival times - voicemails may be left at 1-801-410-7060

Skycap/Curbside No/No
Airport Website Click here

Cut-off Time for Checking In
  • If you're not checking bags, you must check in no later than 30 minutes prior to scheduled departure for domestic flights and 60 minutes for international flights.
  • Checked bags will not be accepted more than six (6) hours ahead of scheduled departure time, nor less than 40 minutes (domestic) and 60 minutes (international) prior to departure.
  • All customers must be onboard the aircraft 15 minutes prior to scheduled or posted departure time for domestic and international flights.

JetBlue is not liable for any charges incurred for bags that were checked late, nor liable for delivery or compensation for late-checked bags.

SLC - Boarding & Deplaning Options

Permitting weather and other circumstances, Salt Lake City may offer boarding and deplaning from both the front and back of the aircraft.

The option to board and deplane from the back is available for customers who are seated in the back half of the aircraft and for those who can comfortably ascend stairs.

SLC - TSA Checkpoint Hours
Terminal One TSA Checkpoint
Hours: 24 hours
Terminal Two TSA Checkpoint
Hours: 4:30 a.m. - 1:00 a.m.

SLC - Check-in and Pick-up Info for Unaccompanied Minors

Photo identification is required for both parties who drop off and pick up an unaccompanied minor (UMNR). UMNRs will not be accepted without the guardian's photo ID.

When a gate pass is issued, it is the TSA's decision as to whether a young child, in addition to the unaccompanied minor, may pass through security with the adult.

Drop-off information

When dropping off the UMNR, the parent/guardian may NOT leave the airport until the following criteria are met:

  • The parent/guardian has a signed copy of the UMNR form
  • The UMNR is onboard the aircraft 
  • The parent/guardian's name, address and cell phone number are all documented on the minor's reservation.

In the event of a gate return, a JetBlue crewmember will contact the parent/guardian so that he/she can immediately return to the airport to meet their minor. Please note, the parent/guardian must request a gate pass at the airport ticket counter to pick up their minor at the departure gate.

Pick-up information

When picking up a UMNR, one person may receive a gate pass to proceed into the arrivals area to meet the minor. Please arrive at the airport no later than 30 minutes before the scheduled arrival.

In cases where a flight arrives after the ticket counter is closed, the pick up person should proceed directly to baggage claim to meet the minor.

The child will only be released to the person indicated on the UMNR form or on the reservation and that person must present their government-issued photo ID.

SLC - Special Service Information

For your convenience, regular and oversized wheelchairs are available upon request. Electric carts are not available in the concourse area.

Text telephones are located next to all payphones.

TDD/TTY machines are available at the ticket counter and at the gate.

Pet Relief Area
The pre-security animal relief stations are located across the street from each terminal, in front of the parking garage. These grassy areas are equipped with waste stations and space to exercise pets.

There are also two areas within security designated for the same purpose on Concourse B (outside Gate B13) and Concourse E (outside Gate E1), both of which are wheelchair accessible. Contact SLC Airport Operations at 1-801-647-5159 or an airline representative for escort to the pet relief areas in the secure area

UMNR Pick-up and Drop-off Areas
Proceed to the ticket counter to receive a gate pass. 

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