4:00 a.m. - 6:15 a.m.9:00 a.m. - 6:30 p.m.
Cash is not accepted as a form of payment at the ticket counter. Click here for more information.
11:00 a.m. - 6:00 p.m.
JetBlue is not liable for any charges incurred for baggage that was checked late, nor liable for delivery or compensation for late-checked baggage.
JetBlue boards/deplanes using a jetbridge at Austin-Bergstrom International Airport.
For your convenience, regular and oversized wheelchairs are available upon request. Electric carts are not available in the concourse area.
Phones with TDD/TTY service are available throughout the concourse and baggage claim.
Pet Relief AreaPet relief /service animal relief space is available by exiting the baggage claim area and turning right. The relief area is at the end of the building.
UMNR Pick up and Drop off AreasUnaccompanied minors (UMNRs) should be dropped off at the ticket counter and picked up in the baggage claim area. Gate passes to escort or pick up UMNRs are issued at the ticket counter. Please note, only one (1) gate pass will be issued when dropping off or picking up UMNRs.