Richmond, VA (RIC)

Richmond International Airport (RIC)
Terminal    Main Terminal
Recommended Check-in Time 90 minutes*

Even More® Speed

Ticket Counter Hours

4:00 a.m. - 8:30 p.m.

Cashless Lobby

Cash is not accepted as a form of payment at the ticket counter.
Click here for more information.

Baggage Claim Phone Number 1-804-222-3621 ext. 1513603
Skycap/Curbside No/No
Airport Website Click here

* Please note: TSA at Richmond Airport closes at 8:30 p.m. daily. Customers who arrive after 8:30 p.m. will not be permitted to the gate for their flight, regardless of flight delay.

Cut-off Time for Checking In
  • If you're not checking bags, you must check in no later than 30 minutes prior to scheduled departure for domestic flights and 60 minutes for international flights.
  • Checked bags will not be accepted more than six (6) hours ahead of scheduled departure time, nor less than 40 minutes (domestic) and 60 minutes (international) prior to departure.
  • All customers must be onboard the aircraft 15 minutes prior to scheduled or posted departure time for domestic and international flights.

JetBlue is not liable for any charges incurred for bags that were checked late, nor liable for delivery or compensation for late-checked bags.

RIC - Boarding & Deplaning Options
All boarding and deplaning in Richmond is done via the jetbridge. Richmond does not participate in boarding or deplaning from the back of the aircraft.

RIC - Check In & Pick Up Info for Unaccompanied Minors

Photo identification is required for both parties who drop off and pick up an unaccompanied minor. Unaccompanied minors will not be accepted without the guardian's photo ID.

When a gate pass is issued, it is the TSA's decision as to whether a young child, in addition to the unaccompanied minor, may pass through security with the adult. Local TSA policy restricts all gate passes to the drop off and pick up of UMNR only. There is a hard closure of the TSA checkpoint of 9:30 p.m. local. TSA will not stay open for system disruptions.

Drop off information

When dropping off the unaccompanied minor, the parent/guardian may NOT leave the airport until the following criteria are met:

  • The parent/guardian has a signed copy of the UMNR form
  • The UMNR is onboard the aircraft 
  • The parent/guardian's name, address and cell phone number are all documented on the minor's reservation.

In the event of a gate return, a JetBlue crewmember will contact the parent/guardian so that he/she can immediately return to the airport to meet their minor. Please note, the parent/guardian must request a gate pass at the airport ticket counter to pick up their minor at the departure gate.

Pick up information

When picking up an unaccompanied minor, one person may receive a gate pass to proceed into the arrivals area to meet the minor. Please arrive at the airport no later than 30 minutes before the scheduled arrival. If arriving after 9:30 p.m. the unaccompanied minor can be met at the Concourse A security check point.

In cases where a flight arrives after the ticket counter is closed, the pick up person should proceed directly to baggage claim to meet the minor.

The child will only be released to the person indicated on the unaccompanied minor form or on the reservation and that person must present their government-issued photo ID.

RIC - Special Service Information

For your convenience, regular and oversized wheelchairs are available upon request. Electric carts are not available.

Phones with TDD/TTY service are available in the central area on the lower level of the terminal building near the Business Center.

Pet Relief Area
Lower level (arrivals) in front of door #3.

UMNR Pick up and Drop off Areas
Pick up area – arrival gate once gate pass is issued.
Drop off area – ticket counter, departures level.

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