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*Please Note: Customers traveling from Bermuda to the United States must check in for their flight during Customs hours of operation (regardless of flight delays) or they will be denied boarding.
JetBlue is not liable for any charges incurred for baggage that was checked late, nor will we be liable for delivery or compensation for late-checked baggage.
*kiosk availability subject to airport hours of operation
Check in cut-off times vary between check-in channels as follows:
L.F. WADE INTERNATIONAL AIRPORT
3 Cahow Way
St George's GE CX, Bermuda
General Airport Phone: 1-441-293-2470
Baggage Claim is located in the Baggage Hall, after exiting Immigration.
Making a baggage claim
If your baggage has been delayed or damaged, it's important to make a baggage claim with a JetBlue crewmember while you're at the airport.
If you need to make the claim once you've left the airport, please call the JetBlue Baggage Service Office within four (4) hours after arrival.
The baggage service office is open for one hour after each flight. A
ll airlines share a baggage service desk.
Bermuda Baggage Service Office telephone: 1-441-293-3754.
Baggage claim follow-up
To follow-up on a baggage claim, contact Central Baggage Services. Click Here for hours of operation and contact information.
Ticket counter hours and location
Our ticket counter is located in the middle of the Terminal next to Continental and is open from 8:00 a.m. until 5:00 p.m.
When leaving Bermuda we recommend you arrive at the airport at least two and a half hours prior to departure for the afternoon (12:05 p.m.) flight. We recommend arriving at the airport at least three (3) hours prior to departure for the evening (5:45 p.m.) flight since all customers must be checked in before 4:45 p.m. in order to clear U.S. Customs.
Avoid delays by checking for traffic alerts, and allow enough time to go through security screening, particularly during holidays and peak travel days. Please note, JetBlue has cut-off times for baggage check in, and also for check in at the departure gate; JetBlue will not be responsible for expenses incurred due to late check in.
You will need a boarding pass to get through security. Our flights depart out of Gate Area B.
Check-in requirements for international travel
Documents required for travel vary according to citizenship, residency, age (for minors), length of stay, purpose of visit, student status, etc. Please check for specific requirements for the country, or countries, you are visiting to make sure you have the correct documents.
Proof of return or onward travel and documents required for next destination are required at the time of check in. Failure to provide such documentation will result in denied boarding.
When traveling to/from Bermuda, minors who are unaccompanied or traveling with someone other than a parent or legal guardian must present a letter of authorization from a parent or legal guardian authorizing the minor to be accompanied by the adult traveling with the minor.
Customers traveling with an infant as a lap child are required to provide a passport for their child regardless of its age (including infants or newborns). Infants between three and 14 days old must also have, in the form of a letter, their doctor's approval to travel.
Click Here for Identification / ID Requirements.
Boarding cut-off time
Each customer must be onboard the aircraft 20 minutes prior to departure.
Any customer not onboard, even if they have checked in and received a boarding pass, may be denied boarding and will not be entitled to denied boarding compensation.
Kiosk check in
Kiosk check in is now available.
Skycap and curbside check in
We currently do not offer curbside check in at the Bermuda airport, but skycap service is available.
Click here for specific entry/exit and documentation requirements for minors based on origin and destination country.
Children 16 years of age and younger traveling alone or with someone other than a parent or legal guardian are required to hold a notarized parental letter of consent. This letter should be from the parent authorizing travel and should be accompanied with a copy of the parent's photo identification.
Photo identification is required for both parties who drop off and pick up an unaccompanied minor. Unaccompanied minors will not be accepted without the guardian's photo ID.
No gate passes are permitted.
JetBlue crewmembers will accompany the unaccompanied minor to the gate. When dropping off the unaccompanied minor, the parent/guardian may NOT leave the airport until the following criteria are met:
In the event of a gate return, a JetBlue crewmember will contact the parent/guardian so that he/she can immediately return to the airport to meet their minor.
Parents or guardians who are picking up an unaccompanied minor should wait outside of baggage claim. A JetBlue crewmember will accompany the unaccompanied minor from the gate to the baggage claim area. Please arrive at the airport no later than 30 minutes before the scheduled arrival. The child will only be released to the person indicated on the unaccompanied minor form or on the reservation and that person must present their government-issued photo ID.
The Bermuda International Airport is three miles southwest of the town of St. George and St. George’s Parish, 10 miles east of the city of Hamilton, and 20 miles east of the Royal Naval Dockyard.
From all other Parishes, it is via Long Bird Bridge and the Causeway. It is between the waterways of Ferry Reach and Castle Harbor.
Approximate flight durations, as well as other pertinent flight details may be found on the 'Select your flights' screen when booking on jetblue.com.
Please note: flight durations vary with wind currents, weather developments, aircraft congestion, and air traffic control directives.
The airport is located 5 miles from the city center of Hamilton which is the capital of Bermuda. Additional areas of interest:
If you're making a connection in Bermuda, click here for a list of other airlines and their contact information.
For parking information, click here.
Cats and dogs are required to have an import permit issued in advance by the Department of Environmental Protection to be brought into Bermuda.
The main provisions required for an import permit as it applies to dogs and cats include, but are not limited to:
Import permits must be acquired in advance. For more information on how to obtain a permit, click here, send an email to firstname.lastname@example.org or call 441-236-4201.
Animals arriving without proper documentation are immediately returned to country of origin or are destroyed, at the owner's expense.
We currently do not have a jetbridge available; therefore all boarding is done via the airstairs.
Both regular and oversized wheelchairs are available upon request.
An elevator is available to get to different levels.
A wheelchair lift is used for customers in a wheelchair or for those who are unable to ascend stairs.
TTY phones are available at the Bermuda airport.
An information desk is available near baggage services and Immigration. It is open from 11:00 a.m. until 10:00 p.m.
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