Pittsburgh, PA (PIT)

Pittsburgh International Airport (PIT)
Terminal    Third Floor
Recommended Check-in Time 2 hours

Even MoreĀ® Speed

Ticket Counter Hours

Mon -Fri 
3:30 a.m. - 8:00 p.m.
3:30 a.m. - 5:30 p.m. 
3:30 a.m. - 3:30 p.m. 

Cashless Lobby

Cash is not accepted as a form of payment at the ticket counter.
Click here for more information.

Baggage Claim Phone Number 412-472-3375, 1# (office)
412-472-3451 (fax)
Skycap/Curbside Yes/No
Airport Website Click here

Cut-off Time for Checking In
  • If you're not checking bags, you must check in no later than 30 minutes prior to scheduled departure for domestic flights and 60 minutes for international flights.
  • Checked bags will not be accepted more than six (6) hours ahead of scheduled departure time, nor less than 40 minutes (domestic) and 60 minutes (international) prior to departure.
  • All customers must be onboard the aircraft 15 minutes prior to scheduled or posted departure time for domestic and international flights.

JetBlue is not liable for any charges incurred for bags that were checked late, nor liable for delivery or compensation for late-checked bags.

PIT - Boarding & Deplaning Options
All boarding and deplaning in Pittsburgh is done via the jetbridge. Pittsburgh does not participate in boarding or deplaning from the back of the aircraft.

PIT - Check In & Pick Up Info for Unaccompanied Minors

Photo identification is required for both parties who drop off and pick up an unaccompanied minor. Unaccompanied minors will not be accepted without the guardian's photo ID.

When a gate pass is issued, it is the TSA's decision as to whether a young child, in addition to the unaccompanied minor, may pass through security with the adult.

Drop off information

When dropping off the unaccompanied minor, the parent/guardian may NOT leave the airport until the following criteria are met:

  • The parent/guardian has a signed copy of the UMNR form
  • The UMNR is onboard the aircraft 
  • The parent/guardian's name, address and cell phone number are all documented on the minor's reservation.

In the event of a gate return, a JetBlue crewmember will contact the parent/guardian so that he/she can immediately return to the airport to meet their minor. Please note, the parent/guardian must request a gate pass at the airport ticket counter to pick up their minor at the departure gate.

Pick up information

Please check with a JetBlue crewmember at the ticket counter or in the baggage service office. Please arrive at the airport no later than 30 minutes before the scheduled arrival.

In cases where a flight arrives after the ticket counter is closed, the pick-up person should proceed directly to baggage claim to meet the minor.

The child will only be released to the person indicated on the unaccompanied minor form or on the reservation and that person must present their government-issued photo ID.

PIT - Special Service Information

Both regular and oversized wheelchairs are available upon request.

Elevators are available to take customers in wheelchairs to different levels.

If you need assistance, you and your assistant may use the unisex restroom located on Concourse C and D.

Skycaps for wheelchair or porter service can be arranged by contacting JetBlue or by stopping at the Information Desk. The Information Desk is located on the second floor, Transit Level, and is available from 7:00 a.m. until 9:00 p.m.

Visual paging services can be found on the flight information display screens throughout the Terminal.

TTY phones are available on the second floor, Transit Level, and on the concourses.

There is a Pet Relief area located next to Gate D77 in the D Concourse.

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