Even More® Speed
Sunday-Friday7:00 a.m. - 3:00 p.m.
Saturday6:15 a.m. - 6:00 p.m.
JetBlue is not liable for any charges incurred for bags that were checked late, nor liable for delivery or compensation for late-checked bags.
Cancun may offer boarding and deplaning from both the front and back of the aircraft.
The option to board and deplane from the back is available for customers who are seated in the back half of the aircraft and for those who can comfortably ascend and descend stairs.
JetBlue will accept pets (small dogs and cats) for transportation to and from Mexico. Service and Emotional Support animals are also accepted. All animals arriving in Mexico are required to be accompanied by:
A Health Certificate (the original and a copy) which specifies the following elements:
Customers who are traveling with pets which originally departed from Mexico and that have a "Certificado Zoosanitario de Exportacion" (CZE) are exempt from presenting a veterinary health certificate. Certification by Mexican consular authorities is not required for the health or vaccination certificate.
Customers must also present a Rabies Vaccination Certificate (original and a copy) with date of application of the vaccine against rabies and effectiveness thereof (exempt animals under 3 months old). In addition, the pet’s vaccination certificate must show the animal has been treated for rabies, hepatitis, pip and leptospirosis.
There is no quarantine for healthy pets.
For more information on vaccinations and importing pets to Mexico, click here.
For your convenience, regular and oversized wheelchairs are available upon request. Electric carts are not available in the concourse area.
TTY phones are available in Concourse A and Concourse B by the restrooms.
Information desks are located across from the security checkpoint in Terminal 2. An information desk is also located near the exit door in the Arrivals Building. Information desks are available 24 hours a day.