Chicago, IL (ORD)

Chicago O'Hare International Airport (ORD)
Terminal    Terminal 3
Recommended Check-in Time 60 minutes*
Even MoreĀ® Speed Yes
Ticket Counter Hours

4:00 a.m. - 8:00 p.m.

Cashless Lobby

Cash is not accepted as a form of payment at the ticket counter.
Click here for more information.

Baggage Claim Phone Number 1-773-686-8006 (office)
1-773-601-8615 (fax)
Skycap/Curbside No/No
Airport Website Click here

* Please Note:  the security checkpoint at ORD closes promptly at 10:30 p.m.

Cut-off Time for Checking In
  • If you're not checking bags, you must check in no later than 30 minutes prior to scheduled departure for domestic flights and 60 minutes for international flights.
  • Checked bags will not be accepted more than six (6) hours ahead of scheduled departure time, nor less than 40 minutes (domestic) and 60 minutes (international) prior to departure.
  • All customers must be onboard the aircraft 15 minutes prior to scheduled or posted departure time for domestic and international flights.

JetBlue is not liable for any charges incurred for bags that were checked late, nor liable for delivery or compensation for late-checked bags.

ORD - Boarding & Deplaning Options
All boarding and deplaning in Chicago is done via the jetbridge. Chicago does not participate in boarding or deplaning from the back of the aircraft.

ORD - Special Service Information

For your convenience, regular and over-sized wheelchairs are available upon request.

TTY/TDD phones are available at the JetBlue ticket counter.

Pet Relief Area
Terminal 2 Rotunda; this is within the secure area.

UMNR Pick-up and Drop-off Areas
Gate passes are issued at ticket counter for pick up and drop off. If the pick-up person is late, UMNRs are brought to Baggage Service Office.

Linked Topics
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