Monday - Friday4:45 a.m. - 11:00 a.m.1:00 p.m. - 8:00 p.m.
Saturday - Sunday4:45 a.m. - 11:00 a.m.4:15 p.m. - 8:00 p.m.
Cash is not accepted as a form of payment at the ticket counter.Click here for more information.
Please Note: the security checkpoint at ORD closes promptly at 10:30 p.m.
JetBlue is not liable for any charges incurred for baggage that was checked late, nor liable for delivery or compensation for late-checked baggage.
For your convenience, regular and over-sized wheelchairs are available upon request.
TTY/TDD phones are available at the JetBlue ticket counter.
Pet Relief AreaTerminal 2 Rotunda. This is within the secure area.
UMNR Pick up and Drop off AreasGate passes are issued at ticket counter for pick up and drop off. If parents are late UMNR’s are brought to BSO.