Daily4:00 a.m. - 8:00 p.m.
Cash is not accepted as a form of payment at the ticket counter.Click here for more information.
* Please Note: the security checkpoint at ORD closes promptly at 10:30 p.m.
JetBlue is not liable for any charges incurred for bags that were checked late, nor liable for delivery or compensation for late-checked bags.
For your convenience, regular and over-sized wheelchairs are available upon request.
TTY/TDD phones are available at the JetBlue ticket counter.
Pet Relief AreaTerminal 2 Rotunda; this is within the secure area.
UMNR Pick-up and Drop-off AreasGate passes are issued at ticket counter for pick up and drop off. If the pick-up person is late, UMNRs are brought to Baggage Service Office.