San Francisco, CA (SFO)

San Francisco International Airport (SFO)
Terminal    International Terminal A
Recommended Check-in Time 90 minutes
Even More® Speed Yes
Ticket Counter Hours

5:00 a.m. - 11:30 p.m.

Baggage Office Phone Number 1-650-821-2587 (office)
Skycap/Curbside No/No
Airport Website Click here

Cut-off Time for Checking In
  • If you're not checking bags, you must check in no later than 30 minutes prior to scheduled departure for domestic flights and 60 minutes for international flights.
  • Checked bags will not be accepted more than six (6) hours ahead of scheduled departure time, nor less than 40 minutes (domestic) and 60 minutes (international) prior to departure.
  • All customers must be onboard the aircraft 15 minutes prior to scheduled or posted departure time for domestic and international flights.

JetBlue is not liable for any charges incurred for bags that were checked late, nor liable for delivery or compensation for late-checked bags.

SFO - Boarding & Deplaning Options
All boarding and deplaning in San Francisco is done via the jetbridge. San Francisco does not participate in boarding or deplaning from the back of the aircraft.

SFO - Check-in and Pick-up Info for Unaccompanied Minors

Photo identification is required for both parties who drop off and pick up an unaccompanied minor. Unaccompanied minors will not be accepted without the guardian's photo ID.

When a gate pass is issued, it is the TSA's decision as to whether a young child, in addition to the unaccompanied minor, may pass through security with the adult.

Drop-off information

When dropping off the unaccompanied minor, the parent/guardian may NOT leave the airport until the following criteria are met:

  • The parent/guardian has a signed copy of the unaccompanied minor form
  • The unaccompanied minor is onboard the aircraft
  • The parent/guardian's name, address and cell phone number are all documented on the minor's reservation

In the event of a gate return, a JetBlue crewmember will contact the parent/guardian so that he/she can immediately return to the airport to meet their minor. Please note, the parent/guardian must request a gate pass at the airport ticket counter to pick up their minor at the departure gate.

Pick-up information

When picking up an unaccompanied minor, please go to the JetBlue ticket counter located at aisle #10 in the International Terminal. Our ticket counter crew will verify the pick-up person’s ID and issue a gate pass to meet your UMNR at the arrival gate.

The child will only be released to the person indicated on the unaccompanied minor form or on the reservation and that person must present their government-issued photo ID.

SFO - Special Service Information

For your convenience, regular and oversized wheelchairs are available upon request. For curbside wheelchair assistance, please use white courtesy phone outside Door 1.

TTY phones are available on the Departures/Ticketing and Arrivals/Baggage Claim levels of the International Terminal, Terminal 1 and Terminal 3.

Information booths are available at the Arrivals/Baggage Claim level of each terminal. Animal relief areas are available in Terminals 1 and 3.

Additional details about SFO’s services and amenities may be found by visiting

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