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Barnstable Municipal Airport (Hyannis) - HYA



 
Barnstable Municipal Airport (Hyannis) - HYA
Terminal    Main Terminal, next to Cape Air
Recommended Check-in Time

60 minutes

Even More® Speed

Yes
Ticket Counter Hours

11:30 a.m. - 2:00 p.m.

Phone Number 929-214-2147 (office)
Skycap/Curbside No/No
Airport Website Click Here

Cut-off time for checking in
  • Checked baggage may be accepted within six (6) hours of scheduled departure time based on the opening of the ticket counter on the same calendar day
  • Checked baggage will not be accepted less than 40 minutes prior to departure on domestic flights
  • Checked baggage will not be accepted less than 60 minutes prior to departure on international flights 

JetBlue is not liable for any charges incurred for baggage that was checked late, nor will we be liable for delivery or compensation for late-checked baggage.

  • If you're not checking bags, you must check in no later than 30 minutes* prior to scheduled departure for domestic flights, and 60 minutes for international flights
  • All customers must be onboard the aircraft 15 minutes prior to scheduled or posted departure time for domestic and international flights

*kiosk availability subject to airport hours of operation

Check in cut-off times vary between check-in channels as follows:

  • Online check in: 30 minutes of departure (domestic), 60 minutes of departure (international)
  • JetBlue mobile app: 30 minutes of departure (domestic), 60 minutes of departure (international)
  • Kiosk/ticket counter: 30 minutes of departure (domestic), 60 minutes of departure (international)

Please check information specific to items such as sporting equipment, firearms, musical instruments, etc. for guidelines about transporting them on JetBlue flights.


Address and phone number - HYA

BARNSTABLE MUNICIPAL AIRPORT

480 Barnstable Road
Hyannis, MA  02601
508-775-2020

General Airport Phone: 1-508-775-2020


Baggage claim information

You can pick up your bags from the baggage claim near the arrivals area.

Making a baggage claim

If your baggage has been delayed or damaged, it is important to make a baggage claim with a JetBlue crewmember while you're at the airport.

If you need to make the claim once you've left the airport, please call the JetBlue Baggage Service Office within four (4) hours after arrival.

The baggage service office is open from 11:45 a.m. until 1:45 p.m.

Barnstable Baggage Service Office telephone: 1-929-214-2147

Baggage claim follow-up

To follow-up on a baggage claim, contact Central Baggage Services. Click Here for hours of operation and contact information.


Boarding & deplaning options
All boarding and deplaning in Hyannis is done via the turboway ramp.

Car rental companies

For car rental information located in the airport, click here


Check-in & gate information

Ticket counter hours and location

The JetBlue ticket counter is next to Cape Air and is open from 11:30 a.m. until 2:00 p.m.

We recommend you arrive at the airport at least 60 minutes prior to departure. You will need a boarding pass to get through security. Our flights depart out of Gate 3.

Identification requirements

Click Here for Identification / ID Requirements

Boarding cut-off time

Each customer must be onboard the aircraft 15 minutes prior to departure.

Standby customers may be cleared at 10 minutes to departure.

Any customer not onboard, even if they have checked in and received a boarding pass, may be denied boarding and will not be entitled to denied boarding compensation.

Kiosk check in

If you have a confirmed reservation, feel free to use a kiosk machine to check in. You may check in using the kiosk no more than six (6) hours prior to departure if you are checking baggage. Customers with no checked baggage may check in within 24 hours from their scheduled departure time. Kiosk check in is not available 30 minutes or less before departure.

You can retrieve your information and check in at a kiosk using one of the following methods:

  • Confirmation code
  • Emailed itinerary with the bar code
  • Credit card with your name on it
  • TrueBlue number or email address and password if you're a TrueBlue member.

In order to validate your boarding pass, you'll need to present it along with your photo ID at the gate.

Skycap and curbside check in

Skycap and curbside check in are currently not available.


Check in & pick up info for unaccompanied minors

Photo identification is required for both parties who drop off and pick up an unaccompanied minor. Unaccompanied minors will not be accepted without the guardian's photo ID.

When a gate pass is issued, it is the TSA's decision as to whether a young child, in addition to the unaccompanied minor, may pass through security with the adult.

Drop off information

When dropping off the unaccompanied minor, the parent/guardian may NOT leave the airport until the following criteria are met:

  • The parent/guardian has a signed copy of the UMNR form
  • The UMNR is onboard the aircraft 
  • The parent/guardian's name, address and cell phone number are all documented on the minor's reservation.

In the event of a gate return, a JetBlue crewmember will contact the parent/guardian so that he/she can immediately return to the airport to meet their minor. Please note, the parent/guardian must request a gate pass at the airport ticket counter to pick up their minor at the departure gate.

Pick up information

When picking up an unaccompanied minor, the parent/guardian is to meet the minor in the baggage claim area. Please arrive at the airport no later than 30 minutes before the scheduled arrival.

In cases where a flight arrives after the ticket counter is closed, the pick up person should proceed directly to either the arrivals area or baggage claim to meet the minor.

 The child will only be released to the person indicated on the unaccompanied minor form or on the reservation and that person must present their government-issued photo ID.


Customer paging number
If you’re trying to get a hold of someone at the airport call 1-508-775-2020 to have them paged.

Directions to HYA

From off-Cape Cod and west of Hyannis:
 Take Route 6 (the Mid-Cape Highway) east to Exit 6. From the off-ramp, turn right onto Route 132, and follow it until you reach the light at Attucks Lane. Turn left and follow the signs to the airport..

From the Lower/Outer Cape, east of Hyannis:
Take Route 6 (the Mid-Cape Highway) west to Exit 7. From the off-ramp, turn left onto Willow Street/Yarmouth Road and go to the intersection with Route 28. Turn right onto Route 28, and follow it to the new airport entrance ramp on the right, just before Airport Rotary. 

From the Mashpee/Falmouth area:
Take Route 28 through Cotuit, Marstons Mills, Osterville and Centerville into Hyannis. Go three quarters of the war around the Airport Rotary, taking Route 132 away from Hyannis. Watch for Hinckley Road soon after exiting the rotary, and turn right there. The airport will be ahead of you.


Flight durations

Approximate flight durations, as well as other pertinent flight details may be found on the 'Select your flights' screen when booking on jetblue.com.

Please note: flight durations vary with wind currents, weather developments, aircraft congestion, and air traffic control directives.


Ground transportation

Earn TrueBlue points and enjoy exclusive savings when you book with Avis and Budget.

Traveling to/from the airport? Schedule a ride ahead of time with JetBlue Ground Transfers and your ride will be waiting. 


Mileage information - HYA

The airport is three miles from Barnstable and two miles from Hyannis.

Additional areas of interest:

John F. Kennedy Memorial 3 miles
Falmouth 20 miles 
Boston 74
Provincetown 47 miles
Providence 83 miles
Newport 75 miles 

 

 


Other airlines
If you're making a connection at HYA, click here for a list of other airlines.

Parking

Parking is directly in front of the airport for $9 a day.

Additional information can be found by clicking here.


Special service information
For your convenience, regular and oversized wheelchairs are available upon request.

Linked Topics
Click on one of the categories below to find similar knowledge: