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JetBlue is not liable for any charges incurred for bags that were checked late, nor liable for delivery or compensation for late-checked bags.
The Dominican Republic has strict requirements concerning the travel of minors (persons under the age of 18) to/from the Dominican Republic. Any customer under the age of 18 who is unaccompanied, traveling with someone other than both parents or legal guardians, or who is traveling with only one parent or legal guardian, should contact the Dominican Republic Consulate in the United States or the Dominican Republic Ministry of Foreign Affairs for entry/exit requirements.
Click here for specific entry/exit and documentation requirements for minors based on origin and destination country.
Government-issued photo identification is required for both parties who drop off and pick up an unaccompanied minor. Unaccompanied minors will not be accepted without the guardian's government issued photo ID.
No Gate Pass can be issued as per Airport’s Authorities and Government policy.
Drop off information
When dropping off the unaccompanied minor, the parent/guardian may NOT leave the airport until the following criteria are met:
In the event of a gate return, a JetBlue crewmember will contact the parent/guardian so that he/she can immediately return to the airport to meet their minor.
Pick up information
When picking up an unaccompanied minor, you may meet them in the arrivals area in the main Terminal. Please arrive at the airport no later than 30 minutes before the scheduled arrival.
The child will only be released to the person indicated on the unaccompanied minor form or on the reservation and that person must present their government-issued photo ID.
Cats and dogs are required to have the following upon arrival in the Dominican Republic:
Upon arrival ask to speak to the animal control person who will review your veterinarian certificates and fill in the official pet entry permission form required at a cost of approximately US $10.
For more important information on vaccinations and importing pets to the Dominican Republic click here.
Airport Ticket Office
The Airport Ticket Office is available for cash ticket sales during the following hours:
Monday - Friday 9:00 a.m. - 3:30 p.m. Saturday & Sunday 9:00 a.m. - 1:00 p.m.
The Airport Ticket Office is located at Puerto Plata -La Union International Airport Second floor, Airlines hall (next to the airport conference room).