Even More® Speed
last updated: July 30, 2016
Please be advised of reports of an outbreak of mosquito-borne Zika virus affecting parts of Latin America, the United States and the Caribbean, including Aruba, Bahamas, Barbados, Cayman Islands, Costa Rica, Colombia, Cuba, Curaçao, Dominican Republic, Ecuador, Florida, Haiti, Grenada, Mexico, Puerto Rico, St. Maarten, St. Thomas, St. Croix, St. Lucia, Texas and Turks and Caicos.
The risk of mosquito-borne transmission on aircraft is extremely low and customers traveling to affected areas should follow the recommendations provided by the CDC at http://www.cdc.gov/Travel.
What is Zika?Zika is a mosquito-borne virus that is spread to people through mosquito bites.
What are the symptoms?The most common symptoms of Zika are fever, rash, joint pain, and conjunctivitis. The symptoms are usually mild and can last several days to a week. Many people infected with Zika will not develop symptoms or even realize they have been infected.
What is the treatment?There is no vaccine to prevent or medicine to treat Zika. Travelers can protect themselves from contracting Zika by taking steps to prevent mosquito bites, such as using insect repellent, wearing long sleeves and pants, and staying in places with air conditioning or window and door screens.
Zika and PregnancyZika virus can be spread from a pregnant woman to her unborn baby and can cause serious birth defects and other poor pregnancy outcomes. The CDC recommends special precautions for pregnant women and women trying to become pregnant:
Does Zika virus infection cause GBS?We do not yet know if there is a connection between GBS and Zika virus infection. It is difficult to determine if any particular pathogen or germ “causes” Guillain-Barré syndrome (GBS). The Brazil Ministry of Health has reported an increased number of people who have been infected with Zika virus who also have GBS. CDC is working with Brazil to study the possibility of a link between Zika and GBS.
Because the spread of Zika is ongoing, travelers should check the CDC travel website for the most up-to-date locations and recommendations: http://www.cdc.gov/Travel
JetBlue is not liable for any charges incurred for baggage that was checked late, nor will we be liable for delivery or compensation for late-checked baggage.
*kiosk availability subject to airport hours of operation
Check in cut-off times vary between check-in channels as follows:
Please check information specific to items such as sporting equipment, firearms, musical instruments, etc. for guidelines about transporting them on JetBlue flights.
JetBlueAeropuerto Internacional Gregorio LuperonLa Union, Puerto Plata, DR
General Aiport number: 809-291-0000
You may pick your bags up from baggage claim on the main level in the Passing Arrival Immigration area.
Making a baggage claim
If your baggage has been delayed or damaged, it is important to make a baggage claim with a JetBlue crewmember while you're at the airport.
If you need to make the claim once you've left the airport, please call the JetBlue Baggage Service Office within four (4) hours after arrival.
The baggage service office is open from 9:00 a.m. until 3:30 p.m.
Puerto Plata Baggage Service Office telephone: 1-809-586-0950 Puerto Plata Baggage Service Office fax: 1-809-586-0926
Baggage claim follow-up
To follow-up on a baggage claim, contact Central Baggage Services. Click here for hours of operation and contact information.
Cuba
Dominican Republic, Haiti and Trinidad & Tobago
Peru
Each customer may check a total of two (2) bags. Each bag must NOT exceed 62 inches (157.48 centimeters) in overall dimensions (length + width + height) and CANNOT exceed 70 pounds (31.75 kg). Overweight bag fees will apply to bags weighing over 50 pounds (22.73 kg).
For all baggage requirements - see Checked Baggage Requirements.
Boxes, television sets and liability
Please note that cardboard boxes WILL NOT be allowed on any international flight except for flights to/from Cuba. Non-hazardous items may be packed in checked baggage. Humanitarian organizations transporting supplies will be subject to the same baggage allowances and guidelines as other customers. Plastic bins with a secure lid may be accepted on international flights.
As a reminder, television sets are NOT accepted on international flights, with a unique exception for flights to/from Cuba.
Military personnel traveling on JetBlue
Separate baggage exceptions apply for U.S. Military and Family. Click here for more information.
The following car rental agencies are located on the east side of the terminal, immediately after exiting Customs:
Ticket counter hours and location
Our ticket counter is located on the East Side of the terminal next to American Airlines and is open from during the following hours:
2:55 p.m. - 4:55 p.m.
We recommend you arrive at the airport at least three (3) hours prior to departure. Avoid delays by checking for traffic alerts, and allow enough time to go through security screening, particularly during holidays and peak travel days. Please note, JetBlue has cutoff times for baggage check in, and also for check in at the departure gate; JetBlue will not be responsible for expenses incurred due to late check in.
To get through security you will need to check in at the ticket counter and receive your boarding pass. Our flights depart out of Gate 6.
Check-in requirements for international travel
Documents required for travel vary according to citizenship, residency, age (for minors), length of stay, purpose of visit, student status, etc. Please check for specific requirements for the country, or countries, you are visiting to make sure you have the correct documents.
Click Here for Identification / ID Requirements.
Boarding cut-off time
Each customer must be onboard the aircraft 20 minutes prior to departure.
Any customer not onboard, even if they have checked in and received a boarding pass, may be denied boarding and will not be entitled to denied boarding compensation.
Kiosk check in
Kiosk check in is not available.
Skycap and curbside check in
We currently offer skycap service but do not have curbside check in at the Puerto Plata airport.
The Dominican Republic has strict requirements concerning the travel of minors (persons under the age of 18) to/from the Dominican Republic. Any customer under the age of 18 who is unaccompanied, traveling with someone other than both parents or legal guardians, or who is traveling with only one parent or legal guardian, should contact the Dominican Republic Consulate in the United States or the Dominican Republic Ministry of Foreign Affairs for entry/exit requirements.
Click here for specific entry/exit and documentation requirements for minors based on origin and destination country.
Government-issued photo identification is required for both parties who drop off and pick up an unaccompanied minor. Unaccompanied minors will not be accepted without the guardian's government issued photo ID.
No Gate Pass can be issued as per Airport’s Authorities and Government policy.
Drop off information
When dropping off the unaccompanied minor, the parent/guardian may NOT leave the airport until the following criteria are met:
In the event of a gate return, a JetBlue crewmember will contact the parent/guardian so that he/she can immediately return to the airport to meet their minor.
Pick up information
When picking up an unaccompanied minor, you may meet them in the arrivals area in the main Terminal. Please arrive at the airport no later than 30 minutes before the scheduled arrival.
The child will only be released to the person indicated on the unaccompanied minor form or on the reservation and that person must present their government-issued photo ID.
Approximate flight durations, as well as other pertinent flight details may be found on the 'Select your flights' screen when booking on jetblue.com.
Please note: flight durations vary with wind currents, weather developments, aircraft congestion, and air traffic control directives.
Earn TrueBlue points and enjoy exclusive savings when you book with Avis and Budget.
Traveling to/from the airport? Schedule a ride ahead of time with JetBlue Ground Transfers and your ride will be waiting.
Taxi service is avaiable from Puerto Plata Airport.
The airport is 24 miles from downtown Puerto Plata. Additional areas of interest:
If you're making a connection in Puerto Plata, here's a list of other airlines:
* All rates are subject to change without notice.
Short term parking is available at the airport at for *$3 - small vehicle, *$5 - SUV, and *$10 - Customer Buses. An hourly or daily rate is not applicable in Puerto Plata.
Cats and dogs are required to have the following upon arrival in the Dominican Republic:
The animals must be accompanied by a health certificate issued and signed by a licensed veterinarian.
Upon arrival ask to speak to the animal control person who will review your veterinarian certificates and fill in the official pet entry permission form required at a cost of approximately US $10.
For more important information on vaccinations and importing pets to the Dominican Republic click here
Airport Ticket Office
The Airport Ticket Office is available for cash ticket sales during the following hours:
Monday - Friday 9:00 a.m. - 3:30 p.m. Saturday & Sunday 9:00 a.m. - 1:00 p.m.
The Airport Ticket Office is located at Puerto Plata -La Union International Airport Second floor, Airlines hall (next to the airport conference room)
SoFly ™
View and share JetBlue pics and travel tricks
BlueTales Blog
Your destination for all things JetBlue and beyond 
Like us on Facebook
Follow us at @JetBlue
Follow us on Instagram
Visit us on YouTube