St. Maarten (SXM)

Princess Juliana International Airport (SXM)
Terminal    Main Lobby
Recommended Check-in Time 3 Hours
Even MoreĀ® Speed No
Ticket Counter Hours Hours of operation begin three (3) hours prior to departure and close one (1) hour prior to departure
Baggage Claim Phone Number 721-546-7796 (office)
721-546-7795 (fax)
Skycap/Curbside Yes/No
Airport Website Click here

Cut-off Time for Checking In
  • If you're not checking bags, you must check in no later than 30 minutes prior to scheduled departure for domestic flights and 60 minutes for international flights.
  • Checked bags will not be accepted more than six (6) hours ahead of scheduled departure time, nor less than 40 minutes (domestic) and 60 minutes (international) prior to departure.
  • All customers must be onboard the aircraft 15 minutes prior to scheduled or posted departure time for domestic and international flights.

JetBlue is not liable for any charges incurred for bags that were checked late, nor liable for delivery or compensation for late-checked bags.

SXM - Boarding & Deplaning Options

Permitting weather and other circumstances, St. Maarten may offer boarding and deplaning from both the front and back of the aircraft.

The option to board and deplane from the back is available for customers who are seated in the back half of the aircraft and for those who can comfortably ascend stairs.

No level-entry boarding at this time.  A turboway ramp will be used.

SXM -Check-in and Pick-up Info for Unaccompanied Minors

Children 16 years of age and younger traveling alone or with someone other than a parent or legal guardian are required to hold a notarized parental letter of consent. This letter should be from the parent authorizing travel and should be accompanied with a copy of the parent's photo identification.

Click here for specific entry/exit and documentation requirements for minors based on origin and destination country.

Photo identification is required for both parties who drop off and pick up an unaccompanied minor (UMNR). UMNRs will not be accepted without the guardian's photo ID.

No gate passes are permitted.

Drop-off information

When dropping off the UMNR, the parent/guardian may NOT leave the airport until the following criteria are met:

  • The parent/guardian has a signed copy of the UMNR form
  • The UMNR is onboard the aircraft 
  • The parent/guardian's name, address and cell phone number are all documented on the minor's reservation.

In the event of a gate return, a JetBlue crewmember will contact the parent/guardian so that he/she can immediately return to the airport to meet their minor. 

Pick-up information

Parents or guardians who are picking up a UMNR should wait in the lobby (arrival's hall). A JetBlue crewmember will accompany the UMNR from the gate to the baggage claim area. Please arrive at the airport no later than 45 minutes before the scheduled arrival.

The child will only be released to the person indicated on the UMNR form or on the reservation and that person must present their government-issued photo ID.

SXM - Traveling to St. Maarten with Animals

Cats and dogs from the United States are required to have the following upon arrival in St. Maarten:

  • A USDA veterinary health certificate should be issued maximum of 14 days prior to arrival.
  • A  rabies vaccination certificate, administered between 30 days and one year before travel.

Dogs and cats from Central and South America that transit through the United States are prohibited from entry into St. Maarten.

For more important information on vaccinations and importing pets to St. Maarten click here or call (202) 244-5300.

SXM - Special Service Information

For your convenience, oversized wheelchairs are available upon request.

Although electric carts are not available, there is an elevator which can accommodate a battery-powered wheelchair or scooter.

For more information please contact the Tourist Information Desk at 721-546-7713.

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