Cleveland, OH (CLE)

Cleveland Hopkins International Airport (CLE)

Terminal    Terminal C
Recommended Check-in Time 2 hours
Even MoreĀ® Speed Yes
Ticket Counter Hours

Sunday - Friday:
4:15 a.m. - 10:00 a.m.
3:45 p.m. - 7:00 p.m.

4:15 a.m. - 7:00 a.m.
3:45 p.m. - 7:00 p.m.

Cashless Lobby

Cash is not accepted as a form of payment at the ticket counter.
Click here for more information.

Baggage Claim Phone Number 1-216-416-4220 ext. 122401 (office)
1-216-416-1584 (fax)
Skycap/Curbside No/No
Airport Website Click here

Cut-off Time for Checking In
  • If you're not checking bags, you must check in no later than 30 minutes prior to scheduled departure for domestic flights and 60 minutes for international flights.
  • Checked bags will not be accepted more than six (6) hours ahead of scheduled departure time, nor less than 40 minutes (domestic) and 60 minutes (international) prior to departure.
  • All customers must be onboard the aircraft 15 minutes prior to scheduled or posted departure time for domestic and international flights.

JetBlue is not liable for any charges incurred for bags that were checked late, nor liable for delivery or compensation for late-checked bags.

CLE - Boarding & Deplaning Options
All boarding and deplaning in Cleveland is done via the jetbridge.

CLE - Special Service Information

For your convenience, regular and over-sized wheelchairs are available upon request. Electric carts are not allowed in the concourse and gate areas. Elevators are available for customers in wheelchairs.

Information desks are available on the departure level and baggage area level.

TTY/TDD phones are available next to the JetBlue ticket counter.

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