4:00 a.m. - 8:00 p.m. 8:00 p.m. - 11:00 p.m.*
Cash is not accepted as a form of payment at the ticket counter.Click here for more information.
*Seasonal hours for late flights.
JetBlue is not liable for any charges incurred for baggage that was checked late, nor liable for delivery or compensation for late-checked baggage.
All boarding and deplaning in BDL is done via jetbridge. BDL does not participate in boarding or deplaning from the back of the aircraft.
For your convenience, regular and oversized wheelchairs are available upon request. Electric carts are not available in the concourse area. Additional information about accessibility services may be found by clicking here.
There are eight TDD (TTY) phones for the speech and hearing impaired located throughout the airport. They are located in the lobby, concourse, bag claim areas of Terminal A, in the lobby, two concourses, bag claim area of Terminal B, and in the IAB concourse area.
General Airport Information: (860) 292-2000 or (888) 624-1533Airport Parking: (860) 627-3555Airport Emergency: 911Airport Police: (860) 292-7400Information Center & Paging (Terminal A): (860) 292-2056 or (860) 292-2075Business Center (American Audio-Visual): (860) 623-5381Airport Lost and Found: (860) 292-7400Security: www.tsa.gov
Pet Relief AreaRelief areas are located on the lower level, at both ends of the terminal building, adjacent to Doors 1 and 6. Follow the painted paw prints on the sidewalk. Customers are encouraged to allow their furry friends and service animals to use the relief areas prior to their scheduled flight. Disposable bags, scooper, and a trash can are available.
UMNR Pick up and Drop off AreasPick up: Arrival gate with gate pass, terminal exit, (to the left of the TSA security check point at the top of the escalator) or BSO. Drop off: Departure gate.