Oakland, CA (OAK)

Oakland International Airport (OAK)
Terminal    Terminal 1
Recommended Check-in Time 90 minutes

Even More® Speed

Ticket Counter Hours

9:30 a.m. – 12:00 a.m.

Baggage Service Office Daily
9:30 a.m. - 2:30 p.m.
4:30 p.m. - 11:30 p.m.
Baggage Claim Phone Number 1-510-563-3681 (office)
1-510-563-2759 (fax)
Skycap/Curbside No/No
Airport Website Click here

Cut-off Time for Checking In
  • If you're not checking bags, you must check in no later than 30 minutes prior to scheduled departure for domestic flights and 60 minutes for international flights.
  • Checked bags will not be accepted more than six (6) hours ahead of scheduled departure time, nor less than 40 minutes (domestic) and 60 minutes (international) prior to departure.
  • All customers must be onboard the aircraft 15 minutes prior to scheduled or posted departure time for domestic and international flights.

JetBlue is not liable for any charges incurred for bags that were checked late, nor liable for delivery or compensation for late-checked bags.

OAK - Boarding & Deplaning Options
All boarding and deplaning in Oakland is done via the jetbridge. Oakland does not participate in boarding or deplaning from the back of the aircraft.

OAK - Special Service Information

For your convenience, regular and oversized wheelchairs are available upon request. Electric carts are not available in the concourse area.

TTY phones are located across from the United Airlines ticket counter, in the baggage claim area and near Gates 3, 10 and 11.

Pet Relief Area
Outside of Terminal 1, near the end of the Jetblue ticket counter
Outside of Terminal 2, near the baggage claim area

UMNR Pick-up and Drop-off Areas
Drop off: Terminal 1, at the JetBlue ticket counter for drop off, a parent/guardian may request a gate pass to escort the minor to the gate, or a JetBlue crewmember can assist in escorting them to the gate.

Pick up: Terminal 1, at the JetBlue ticket counter for pick up, a parent/guardian may request a gate pass to greet the minor at the gate once their flight arrives. We recommend retrieving a gate pass at least 30 minutes before the flight’s arrival. Or, a parent/guardian may pick up the minor by the terminal 1 TSA checkpoint EXIT, on the right hand side near Heinold’s First and Last Chance restaurant, where the minor will be escorted to by a JetBlue crewmember.

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