Long Beach, CA (LGB)

Long Beach Airport (LGB)
Terminal    Main Terminal
Recommended Check-in Time 120 minutes

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Ticket Counter Hours 5:00 a.m. - 10:00 p.m.
Cashless Lobby

Cash is not accepted as a form of payment at the ticket counter.
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Baggage Claim Phone Number 1-562-394-4307 (office)
1-562-394-4380 (fax)
Skycap/Curbside No/No
Airport Website Click here

Cut-off Time for Checking In
  • If you're not checking bags, you must check in no later than 30 minutes prior to scheduled departure for domestic flights and 60 minutes for international flights.
  • Checked bags will not be accepted more than six (6) hours ahead of scheduled departure time, nor less than 40 minutes (domestic) and 60 minutes (international) prior to departure.
  • All customers must be onboard the aircraft 15 minutes prior to scheduled or posted departure time for domestic and international flights.

JetBlue is not liable for any charges incurred for bags that were checked late, nor liable for delivery or compensation for late-checked bags.

LGB - Boarding & Deplaning Options

Long Beach does not have a jetbridge and all boarding is done via the airstairs and/or ramps. A wheelchair lift is used for customers in a wheelchair or for those who are unable to ascend stairs.

Permitting weather and other circumstances, Long Beach may offer boarding and deplaning from both the front and back of the aircraft.

LGB - Special Service Information

For your convenience, regular and oversized wheelchairs are available upon request. Electric carts are not available in the concourse area.

TTY/TTD phones are located in the South 1 boarding lounge near Gate 4 and on the first floor terminal near the men's restroom and adjacent to the gift shop.

We currently do not have a jetbridge available; therefore, all boarding is done via the airstairs. A wheelchair lift is used for customers in a wheelchair or for those who are unable to ascend stairs.

Pet Relief Area
The Pet Relief area is located North of the Long Beach Airport Check- in Terminal.

UMNR Pick-up and Drop-off Areas

Drop off: All UMNRs should check in at the Ticket Counter to receive and complete the check-in process. Please allow sufficient check-in time. Once check in is completed, a gate pass will be issued to the drop-off person who will take the UMNR to the gate. The drop-off person must remain at the gate area until the flight departs. A copy of the UMNR form with the appropriate signatures will be given to the drop-off person.

Pick up: Please report to the Ticket Counter to receive documents to gain access to the Arrival Gate. Once the pick-up paperwork is completed and identification has been verified, proceed to the baggage carousel, if bags have been checked.

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