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JetBlue is not liable for any charges incurred for baggage that was checked late, nor liable for delivery or compensation for late-checked baggage.
We recommend children 16 years of age and younger traveling alone or with someone other than a parent or legal guardian hold a notarized parental letter of consent. This letter should be from the parent authorizing travel and should be accompanied with a copy of the parent's photo identification. In the case of organized group travel, a letter is not necessary; it is assumed that the chaperone has obtained prior permission.
Photo identification is required for both parties who drop off and pick up an unaccompanied minor. Unaccompanied minors will not be accepted without the guardian's photo ID.
Drop off information
When dropping off the unaccompanied minor, the parent/guardian may NOT leave the airport until the following criteria are met:
In the event of a gate return, a JetBlue crewmember will contact the parent/guardian so that he/she can immediately return to the airport to meet their minor.
Pick up information
When picking up an unaccompanied minor, please proceed outside of Gate 10 or the airline back offices to meet the minor. Please arrive at the airport no later than 30 minutes before the scheduled arrival.
The child will only be released to the person indicated on the unaccompanied minor form or on the reservation and that person must present their government-issued photo ID.
The U.S. Virgin Islands animal import regulations require a rabies vaccination within six (6) months of travel and a health certificate for dogs and cats coming from the U.S. Mainland and Puerto Rico. All other animals require a health certificate and import permit, this include pet birds, ferrets and rabbits. Some animals are not allowed entry such as snakes and monkeys.
Please visit www.vifresh.com to see the complete set of regulations for all animals.
For your convenience, regular and oversized wheelchairs are available upon request. Electric carts are not available in the concourse area.
An information desk is available 7:00 a.m. - 8:00 p.m.
Greeters at baggage claim area.