St. Croix, U.S. Virgin Islands (STX)

Henry E. Rohlsen Airport (STX)


Terminal    East End of Terminal 
Recommended Check-in Time 3 hours

Even MoreĀ® Speed

Ticket Counter Hours 9:00 a.m. - 1:00 p.m.
Baggage Claim Phone Number 340-778-5574 (office)
Skycap/Curbside None
Airport Website Click here

Cut-off Time for Checking In
  • If you're not checking bags, you must check in no later than 30 minutes prior to scheduled departure for domestic flights and 60 minutes for international flights.
  • Checked bags will not be accepted more than six (6) hours ahead of scheduled departure time, nor less than 40 minutes (domestic) and 60 minutes (international) prior to departure.
  • All customers must be onboard the aircraft 15 minutes prior to scheduled or posted departure time for domestic and international flights.

JetBlue is not liable for any charges incurred for bags that were checked late, nor liable for delivery or compensation for late-checked bags.

STX - Check-in and Pick-up Info for Unaccompanied Minors

We recommend children 16 years of age and younger traveling alone or with someone other than a parent or legal guardian hold a notarized parental letter of consent. This letter should be from the parent authorizing travel and should be accompanied with a copy of the parent's photo identification. In the case of organized group travel, a letter is not necessary; it is assumed that the chaperone has obtained prior permission.

Photo identification is required for both parties who drop off and pick up an unaccompanied minor (UMNR). UMNRs will not be accepted without the guardian's photo ID.

Drop-off information

When dropping off the UMNR, the parent/guardian may NOT leave the airport until the following criteria are met:

  • The parent/guardian has a signed copy of the UMNR form
  • The UMNR is onboard the aircraft 
  • The parent/guardian's name, address and cell phone number are all documented on the minor's reservation.

In the event of a gate return, a JetBlue crewmember will contact the parent/guardian so that he/she can immediately return to the airport to meet their minor.

Pick-up information

When picking up a UMNR, please proceed outside of Gate 10 or the airline back offices to meet the minor. Please arrive at the airport no later than 30 minutes before the scheduled arrival.

The child will only be released to the person indicated on the UMNR form or on the reservation and that person must present their government-issued photo ID.

STT & STX - Traveling to U.S. Virgin Islands with Animals

The U.S. Virgin Islands animal import regulations require a rabies vaccination within six (6) months of travel and a health certificate for dogs and cats coming from the U.S. Mainland and Puerto Rico. All other animals require a health certificate and import permit, this include pet birds, ferrets and rabbits. Some animals are not allowed entry such as snakes and monkeys.

Please visit to see the complete set of regulations for all animals.

STX - Special Service Information

For your convenience, regular and oversized wheelchairs are available upon request. Electric carts are not available in the concourse area.

An information desk is available 7:00 a.m. - 8:00 p.m.

Greeters at baggage claim area.

Linked Topics
Click on one of the categories below to find similar knowledge: