Curaçao International Airport - CUR

*Hours of operation generally begin three (3) hours prior to departure and close one (1) hour prior to departure

The Curaçao Tourist Board has launched an online version of the required Embarkation and Disembarkation card (ED card) and eGate readers at Curaçao International Airport (CUR). Rather than frantically searching for a pen in your bag to complete the physical form onboard the aircraft; you can have the ED card already completed online and speed through the eGates upon arrival!

Apply for an online ED card: https://immigrationcard.Curaçao .com/

Please note that you must apply for your online ED card at least 48 hours prior to departure, and the airport eGates may only be used by those with either an EU, US or Canadian passport with chips, who are above the age of 18.

For more information click here.

last updated: July 30, 2016

Please be advised of reports of an outbreak of mosquito-borne Zika virus affecting parts of Latin America, the United States and the Caribbean, including Aruba, Bahamas, Barbados, Cayman Islands, Costa Rica, Colombia, Cuba, Curaçao, Dominican Republic,  Ecuador, Florida, Haiti, Grenada, Mexico, Puerto Rico, St. Maarten, St. Thomas, St. Croix, St. Lucia, Texas and Turks and Caicos.

The risk of mosquito-borne transmission on aircraft is extremely low and customers traveling to affected areas should follow the recommendations provided by the CDC at http://www.cdc.gov/Travel.

What is Zika?
Zika is a mosquito-borne virus that is spread to people through mosquito bites.

What are the symptoms?
The most common symptoms of Zika are fever, rash, joint pain, and conjunctivitis.  The symptoms are usually mild and can last several days to a week. Many people infected with Zika will not develop symptoms or even realize they have been infected.

What is the treatment?
There is no vaccine to prevent or medicine to treat Zika. Travelers can protect themselves from contracting Zika by taking steps to prevent mosquito bites, such as using insect repellent, wearing long sleeves and pants, and staying in places with air conditioning or window and door screens.

Zika and Pregnancy
Zika virus can be spread from a pregnant woman to her unborn baby and can cause serious birth defects and other poor pregnancy outcomes. The CDC recommends special precautions for pregnant women and women trying to become pregnant:

• Pregnant women should not travel to any area with Zika, and women trying to get pregnant should talk to their doctors before traveling or before their male partners travel.
• It is especially important that women who wish to delay or avoid pregnancy consistently use the most effective method of birth control that they are able to use. Those traveling to areas with Zika should take steps during and after they travel to prevent mosquito bites and sexual transmission of Zika.
• Pregnant women and women who are trying to become pregnant should consult their doctor before using insect repellants.

Does Zika virus infection cause GBS?
We do not yet know if there is a connection between GBS and Zika virus infection. It is difficult to determine if any particular pathogen or germ “causes” Guillain-Barré syndrome (GBS). The Brazil Ministry of Health has reported an increased number of people who have been infected with Zika virus who also have GBS. CDC is working with Brazil to study the possibility of a link between Zika and GBS.

Because the spread of Zika is ongoing, travelers should check the CDC travel website for the most up-to-date locations and recommendations: http://www.cdc.gov/Travel 

• Checked baggage may be accepted within six (6) hours of scheduled departure time based on the opening of the ticket counter on the same calendar day
• Checked baggage will not be accepted less than 40 minutes prior to departure on domestic flights
• Checked baggage will not be accepted less than 60 minutes prior to departure on international flights 

JetBlue is not liable for any charges incurred for baggage that was checked late, nor will we be liable for delivery or compensation for late-checked baggage.

• If you're not checking bags, you must check in no later than 30 minutes* prior to scheduled departure for domestic flights, and 60 minutes for international flights
• All customers must be onboard the aircraft 15 minutes prior to scheduled or posted departure time for domestic and international flights

*kiosk availability subject to airport hours of operation

Check in cut-off times vary between check-in channels as follows:

• Online check in: 30 minutes of departure (domestic), 60 minutes of departure (international)
• JetBlue mobile app: 30 minutes of departure (domestic), 60 minutes of departure (international)
• Kiosk/ticket counter: 30 minutes of departure (domestic), 60 minutes of departure (international)

Please check information specific to items such as sporting equipment, firearms, musical instruments, etc. for guidelines about transporting them on JetBlue flights.

• Are you planning on bringing carry-on items on your flight? Be sure to check our Carry-on Baggage Requirements.
• Permitted/Prohibited Checked Baggage Items

Curaçao Hato International Airport
Margareth Abraham Plaza z/n
Willemstad, Curaçao

General Airport Phone: 011-5999-839-1000 or 011-5999-839-1980

Baggage Claim is located after the immigration area and prior to local Customs

Making a baggage claim

If your baggage has been delayed or damaged, it is important to make a baggage claim with a JetBlue crewmember while you're at the airport.

If you need to make the claim once you've left the airport, please call the JetBlue Baggage Service Office at the airport you flew into within four (4) hours after arrival.

Baggage Service Office telephone: +(5999) 839-1432
Baggage Service Office fax: +(5999) 839-1434 (fax)

Baggage claim followup

If you’re following up on a baggage claim, contact Central Baggage Services. Click Here for hours of operation and contact information.

JetBlue boards and deplanes by jetbridge at Curaçao International Airport. In rare cases, remote positions may be used and rear deplanement will be possible. Buses will be available to transport customers to the Arrival Terminal.    

Car rental agencies are located in the Old Terminal Building. Customers can follow the yellow dots once they exit the arrival hall to the car rental location.

Our ticket counter is located in the Departure Terminal, counters 28 - 33 (hours of operation generally begin three (3) hours prior to departure and close one (1) hour prior to departure)

We recommend you arrive at the airport at least 3 hours prior to departure. Avoid delays by checking for traffic alerts, and allow enough time to go through security screening, particularly during holidays and peak travel days. Please note, JetBlue has cut-off times for baggage check in, and also for check in at the departure gate; JetBlue will not be responsible for expenses incurred due to late check in.

To get through security you will need to check in at the ticket counter and receive your boarding pass. Flights depart our of Gate 2.

Check-in requirements for international travel

Documents required for travel vary according to citizenship, residency, age (for minors), length of stay, purpose of visit, student status, etc. Please check for specific requirements for the country, or countries, you are visiting to make sure you have the correct documents.

Click Here for Identification / ID Requirements.

Boarding cut-off time

Each customer must be onboard the aircraft 20 minutes prior to departure.

Any customer not onboard, even if they have checked in and received a boarding pass, may be denied boarding and will not be entitled to denied boarding compensation.

Kiosk check in

Kiosk check in is not available.

Skycap and curbside check in

Skycap service is available. We currently do not offer curbside check in at the Curaçao International Airport.

Click here for specific entry/exit and documentation requirements for minors based on origin and destination country.

Important Information for Minors, Under the Age of 18, Traveling to Curaçao:

Curaçao has very strict requirements for minors, under the age of 18, entering:

• Curaçao alone
• With someone other than their parent(s) or guardian(s)
• Traveling with a parent with a different surname.

NOTE: Minors who arrive without the required documentation will not be admitted into Curaçao.

• Minors under the age of 18, traveling alone, must hold a written confirmation that the minor is allowed to travel, signed by parent(s) or legal guardian(s). The letter must also include the name and address of the person the child is staying with in Curaçao or the name of the hotel and accompanying adult(s). The child must also have a copy of their birth certificate and a copy of their parent or legal guardian’s valid identification document.
• Minors under the age of 18, accompanied by parents with a different surname (last name) will require the parents to hold a marriage certificate or certificate of residence.
• Minors under the age of 18 accompanied by someone who is not their legal parent or guardian will require written confirmation from the parents that the minor is allowed to travel. Additionally, a copy of an identity document of the parent(s) or guardian(s) and marriage certificate or certificate of residence is required.
• Children who arrive in Curaçao without the required documents will not be allowed entry.

Drop off information

When dropping off the unaccompanied minor, the parent/guardian may NOT leave the airport until the following criteria are met:

• The parent/guardian has a signed copy of the UMNR form
• The UMNR is onboard the aircraft 
• The parent/guardian's name, address and cell phone number are all documented on the minor's reservation.

In the event of a gate return, a JetBlue crewmember will contact the parent/guardian so that he/she can immediately return to the airport to meet their minor. 

The following forms must be completed by the Parent or Guardian dropping the child off at the airport and must be inserted into the Junior Crew Pouch:

• An Unaccompanied Minor Form
• Immigration and Customs Forms

Pick up information

Parents or guardians who are picking up an unaccompanied minor should wait at the JetBlue ticket counter. A JetBlue crewmember will accompany the unaccompanied minor from the gate to the ticket counter. Please arrive at the airport no later than 45 minutes before the scheduled arrival.

The child will only be released to the person indicated on the unaccompanied minor form or on the reservation and that person must present their government-issued photo ID.

From downtown Curaçao :

Approximate flight durations, as well as other pertinent flight details may be found on the 'Select your flights' screen when booking on jetblue.com.

Please note: flight durations vary with wind currents, weather developments, aircraft congestion, and air traffic control directives.

Earn TrueBlue points and enjoy exclusive savings when you book with Avis and Budget.

Traveling to/from the airport? Schedule a ride ahead of time with JetBlue Ground Transfers and your ride will be waiting. 

Parking is available at the airport for a fee of TBD.

For your convenience, both regular and oversized wheelchairs are available upon request. Elevators are available for traveling to differnt floors.

An information office is located on the left side of the Arrival Hall.

Free WiFi is available throughout the Terminal.

JetBlue does accept pets (small dogs and cats) for transportation to/from Curaçao. Service and Emotional Support dogs and cats are also accepted.

Dogs and cats may only enter Curaçao from any country if they are fully compliant with the import requirements:

• Pit Bulls are not allowed to travel to Curaçao as pets or Service / Emotional Support Animals.
• With the exception of Surinam, dogs and cats are not permitted directly from South America.
• Dogs and cats entering Curaçao must be accompanied by an official international health certificate issued and endorsed by the official government veterinarian and signed by a certified veterinarian with a validity of not older than 2 weeks.
• The dog or cat must be vaccinated against rabies and other diseases between 12 months (or 36 months for the 3 year vaccine) prior entry to Curaçao.
• Customers will need to provide a copy of the Rabies Certificate.
• Within 14 days of travel, your pet will need a treatment for ticks and tapeworms.
• If arriving from the European Union, Curaçao requires that your dog or cat be microchipped with a 15 digit ISO 11784/11785 compliant pet microchip. If your pet's microchip is not ISO 11784/11785 compliant, you can bring your own microchip scanner. The chip must be mentioned on the health certificate.

CURAÇAO’S HEALTH DEPARTMENT RESERVES THE RIGHT TO REFUSE ENTRY OF ANY ANIMAL FOR ANY REASON.

Service Animals

Please note that special conditions apply for the transportation of Service Dogs or Cats.

In addition to the requirements above for all dogs and cats, Service dogs or cats shall have identifiers such as identification cards, other written documentation, and presence of harnesses, tags or “the credible verbal assurances of a qualified individual with a disability using the animal”.

Emotional Support / Psychiatric Service Dogs or Cats

Required current documentation (i.e., not more than one year old) on letterhead from a licensed mental health professional stating:

• the Customer has a mental health-related disability
• the dog or cat accompanying the Customer is necessary to the Customer’s mental health or treatment
• the individual providing the assessment of the Customer is a licensed mental health professional and the Customer is under his or her professional care
• the date and type of the mental health professional’s license and the state or other jurisdiction in which it was issued.

NOTE: Service dogs or cats that are not trained or are in training will not be transported.