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Philadelphia, PA (PHL)



 
Philadelphia International Airport (PHL)
Terminal    Terminal E
Recommended Check-in Time 120 minutes

Even MoreĀ® Speed

Yes
Ticket Counter Hours

4:00 a.m. - 8:00 p.m. 

Cashless Lobby

Cash is not accepted as a form of payment at the ticket counter.
Click here for more information.

Baggage Claim Phone Number 1-215-365-3153 ext. 1223313 (office)
Skycap/Curbside No/No
Airport Website Click here

Cut-off Time for Checking In
  • If you're not checking bags, you must check in no later than 30 minutes prior to scheduled departure for domestic flights and 60 minutes for international flights
  • Checked baggage will not be accepted more than six (6) hours ahead of scheduled departure time, nor less than 40 minutes (domestic) and 60 minutes (international) prior to departure 
  • All customers must be onboard the aircraft 15 minutes prior to scheduled or posted departure time for domestic and international flights.

JetBlue is not liable for any charges incurred for baggage that was checked late, nor liable for delivery or compensation for late-checked baggage.


PHL - Check-in and Pick-up Info for Unaccompanied Minors

Photo identification is required for both parties who drop off and pick up an unaccompanied minor (UMNR). UMNRs will not be accepted without the guardian's photo ID.

When a gate pass is issued, it is the TSA's decision as to whether a young child, in addition to the UMNR, may pass through security with the adult.

Drop-off information

When dropping off the UMNR, the parent/guardian may NOT leave the airport until the following criteria are met:

  • The parent/guardian has a signed copy of the UMNR form
  • The UMNR is onboard the aircraft 
  • The parent/guardian's name, address and cell phone number are all documented on the minor's reservation.

In the event of a gate return, a JetBlue crewmember will contact the parent/guardian so that he/she can immediately return to the airport to meet their minor. Please note, the parent/guardian must request a gate pass at the airport ticket counter to pick up their minor at the departure gate.

Pick-up information

When picking up a UMNR, one person may receive a gate pass to proceed into the arrivals area to meet the minor. Please arrive at the airport no later than 30 minutes before the scheduled arrival.

In cases where a flight arrives after the ticket counter is closed, the pick up person should proceed directly to baggage claim to meet the minor.

The child will only be released to the person indicated on the UMNR form or on the reservation and that person must present their government-issued photo ID.


PHL - Special Service Information

For your convenience, regular and oversized wheelchairs are available upon request. Electric carts are available in the gate areas for connectors. Elevators are available between levels.

The Airport Communications Desk can be contacted at 215-937-6937 or 1-800-PHL-GATE (1-800-745-4283).


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