Port-au-Prince, Haiti (PAP)

Toussaint Louverture International Airport (PAP)
Terminal Main Terminal
Recommended Check-in Time 3 hours

Even More® Speed

Ticket Counter Hours

4:15 a.m. - 7:45 a.m.
2:15 p.m. - 6:15 p.m.

Baggage Claim Phone Number

509-3702-4546 / 509-2229-2588 (office)
509-2229-2580 (fax)

Skycap/Curbside No/No
Airport Website Click here

Cut-off Time for Checking In
  • If you're not checking bags, you must check in no later than 30 minutes prior to scheduled departure for domestic flights and 60 minutes for international flights.
  • Checked bags will not be accepted more than six (6) hours ahead of scheduled departure time, nor less than 40 minutes (domestic) and 60 minutes (international) prior to departure.
  • All customers must be onboard the aircraft 15 minutes prior to scheduled or posted departure time for domestic and international flights.

JetBlue is not liable for any charges incurred for bags that were checked late, nor liable for delivery or compensation for late-checked bags.

**Tourist fee for Non-Haitian travelers**

Please be advised that the Minister of Tourism in Haiti now requires all foreign travelers (Non-Haitian passport holders) to pay a Tourist Fee upon arrival into Haiti in the amount of US $10.00 (10.00 Euros or CAN $10.00).

The only exemptions are:

  • Children under the age of 5
  • Official or Diplomatic passport holders

This fee will be collected per traveler on arrival at bank counters provided for this purpose in the various ports and airports of entry into the country and at the level of different border crossings.

PAP - Traveling to Haiti with Pets/Service and Emotional Support Animals

JetBlue will accept pets (small dogs and cats) for transportation to Haiti. Service and emotional support animals are allowed with the proper documentation.

Cats and dogs must be accompanied by:

  • A Veterinary Health Certificate for Haiti, issued not more than 7 days prior to arrival to Haiti
    • The document must be issued and endorsed by a veterinarian employed full time by the government of the country of origin (e.g. USDA, Canadian Food Inspection Agency, DEFRA). The document may be filled out and signed by a licensed veterinarian, but must also be endorsed by a government veterinarian.
    • The Official Health Certificate is valid for a period of 14 days only. If you are not traveling from either of these countries, the Governing Authority of your country responsible for the import and export of animals should endorse the forms. A copy of the Rabies Certificate should also be included for endorsement.
  • Additional rabies vaccination certificate for dogs more than three months old issued not less than 21 days and not more than 11 months prior to arrival
  • Possession of required documents does not guarantee entry. All animals and documents are subject to examination at the port of entry by an approved inspector. Should the animal fail to meet entry requirements, the Director of Agriculture, or other governing agency may, at his discretion and at the expense of the customer, order that the animal be refused entry and returned immediately.
  • All domestic dogs and cats must be free of evidence of disease communicable to humans when examined at the port of entry to Haiti. If the dog or cat is not in apparent good health, further examination by a licensed veterinarian may be required at the customer’s expense.

The Director of Agriculture reserves the right to refuse entry of any animal for any reason.

Pets / Service Animals to the U.S.
It is necessary for customers traveling with a Pet or Service Animal (including Emotional Support Animals) from Haiti to the U.S. to have the following documents:

Dogs more than 3 months of age must be accompanied by a valid rabies vaccination certificate that includes the following information:

  • The breed, sex, age, color, markings, and other identifying information.
  • A vaccination date at least 30 days before entry
  • The vaccination expiration date.  If not shown, the date of vaccination must be within 12 months of date of entry
  • The signature of a licensed veterinarian

If the dog is not accompanied by the certificate described above, it may be admitted into the U.S. provided that the customer completes a confinement agreement.  The dog must be kept in confinement during transit to, and be vaccinated within 4 days of arrival at the U.S. destination and must remain in confinement for at least 30 days after the date of vaccination.

A dog less than 3 months of age may be admitted provided the customer completes a confinement agreement.  The dog must be kept in confinement during transit and at the U.S. destination until it is vaccinated at 3 months of age and for at least 30 days after vaccination.

Although proof of rabies vaccination is not required for cats entering the U.S., it is recommended by most state and local health authorities.

PAP - Boarding & Deplaning Options

JetBlue boards and deplanes by jetbridge or airstairs at Toussaint Louverture International Airport.

PAP - Check In & Pick Up Info for Unaccompanied Minors

For Flights to the U.S.

  • All customers, who are not U.S. citizens or lawful permanent U.S. residents, (with the exception of Canadian citizens entering the U.S. as visitors.) must have an electronic I-94 or must complete an I-94 onboard the aircraft.
  • Customs Declaration Form must be completed by all customers entering the U.S.

For Flights to Haiti:

  • Republic of Haiti Arrival / Departure Card
  • Customs Declaration Form for Arrival / Departure
  • Children under age 18 traveling to Haiti with an adult other than their parent(s) or legal guardian(s) must present a notarized letter from both parents or their legal guardian(s), stating that permission has been given for travel, the name of the person who the minor will be traveling with, and the dates of travel.

Click here for specific entry/exit and documentation requirements for minors based on origin and destination country.

Photo identification is required for both parties who drop off and pick up an unaccompanied minor. Unaccompanied minors will not be accepted without the guardian's photo ID.

Drop off information

When dropping off the unaccompanied minor, the parent/guardian may NOT leave the airport until the following criteria are met:

  • The parent/guardian has a signed copy of the UMNR form
  • The UMNR is onboard the aircraft 
  • The parent/guardian's name, address and cell phone number are all documented on the minor's reservation.

In the event of a gate return, a JetBlue crewmember will contact the parent/guardian so that he/she can immediately return to the airport to meet their minor. 

The following forms must be completed by the Parent or Guardian dropping the child off at the airport and must be inserted into the Junior Crew Pouch:

  • An Unaccompanied Minor Form
  • Immigration and Customs Forms

Pick up information

Parents or guardians who are picking up an unaccompanied minor should wait at the JetBlue ticket counter. A JetBlue crewmember will accompany the unaccompanied minor from the gate to the ticket counter. Please arrive at the airport no later than 45 minutes before the scheduled arrival.

The child will only be released to the person indicated on the unaccompanied minor form or on the reservation and that person must present their government-issued photo ID.

PAP - Special Service Information

For your convenience, oversized wheelchairs are available upon request.

PAP - Ticket Offices

The following city ticket office in Port-au-Prince are available for cash ticket sales during the following hours:

Monday - Friday
8:30 a.m. - 5:30 p.m.

8:30 a.m. - 3:00 p.m.

This office is closed on Sundays and holidays, including Dec. 24, 25, 31, Jan. 1, and 2.

The City Ticket Office is located at:
21 Rue Faubert, Petion Ville

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