Even More® Speed
8:30 a.m. - 3:15 p.m.
JetBlue is not liable for any charges incurred for baggage that was checked late, nor will we be liable for delivery or compensation for late-checked baggage.
*kiosk availability subject to airport hours of operation
Check in cut-off times vary between check-in channels as follows:
Please check information specific to items such as sporting equipment, firearms, musical instruments, etc. for guidelines about transporting them on JetBlue flights.
PIARCO INTERNATIONAL AIRPORT - (POS)
JetBlueFirst Floor, North Terminal
General Airport Phone: 1-868-669-2288
You may pick your bags up from baggage claim in the arrivals area.
Making a baggage claim
If your baggage has been delayed or damaged, it's important to make a baggage claim with a JetBlue crewmember while you're at the airport.
If you need to make the claim once you've left the airport, please call the POS Baggage Service Office within four (4) hours after arrival.
The baggage service office is open from 9:00 a.m. until 2:00 p.m.
Baggage Service Office telephone: 1-868-669-3528
Baggage claim follow-up
To follow-up on a baggage claim, contact Central Baggage Services. Click here for hours of operation and contact information.
Dominican Republic, Haiti and Trinidad & Tobago
Each customer may check a total of two (2) bags. Each bag must NOT exceed 62 inches (157.48 centimeters) in overall dimensions (length + width + height) and CANNOT exceed 70 pounds (31.75 kg). Overweight bag fees will apply to bags weighing over 50 pounds (22.73 kg).
For all baggage requirements - see Checked Baggage Requirements.
Boxes, television sets and liability
Please note that cardboard boxes WILL NOT be allowed on any international flight except for flights to/from Cuba. Non-hazardous items may be packed in checked baggage. Humanitarian organizations transporting supplies will be subject to the same baggage allowances and guidelines as other customers. Plastic bins with a secure lid may be accepted on international flights.
As a reminder, television sets are NOT accepted on international flights, with a unique exception for flights to/from Cuba.
Military personnel traveling on JetBlue
Separate baggage exceptions apply for U.S. Military and Family. Click here for more information.
JetBlue uses a jetbridge for boarding and deplaning.
Need a car and a hotel with your flight? Consider JetBlue Vacations for discounted airfare!
Car rental agencies are located outside of Customs. Click here for more information.
We can also offer you special rates on rental cars through our partners! Click here for more information.
Ticket counter hours and location
Our ticket counter is located next to American Airlines and Liat and is open daily during the following hours:
10:00 a.m. - 3:30 p.m.11:15 p.m. - 2:15 a.m.
10:00 a.m. - 3:30 p.m.11:15 p.m. - 2:15 a.m.
We recommend you arrive at the airport at least four (4) hours prior to departure. Avoid delays by checking for traffic alerts, and allow enough time to go through security screening, particularly during holidays and peak travel days. Please note, JetBlue has cut-off times for baggage check in, and also for check in at the departure gate; JetBlue will not be responsible for expenses incurred due to late check in.
To get through security you will need to check in at the ticket counter and receive your boarding pass.
Check-in requirements for international travel
Documents required for travel vary according to citizenship, residency, age (for minors), length of stay, purpose of visit, student status, etc. Please check for specific requirements for the country, or countries, you are visiting to make sure you have the correct documents.
Click Here for Identification / ID Requirements.
Boarding cut-off time
Each customer must be onboard the aircraft 20 minutes prior to departure.
Any customer not onboard, even if they have checked in and received a boarding pass, may be denied boarding and will not be entitled to denied boarding compensation.
Kiosk check in
Kiosk check in is not available.
Skycap and curbside check in
We currently offer skycap service but do not have curbside check in at the Piarco International Airport.
We recommend children 16 years of age and younger traveling alone or with someone other than a parent or legal guardian hold a notarized parental letter of consent. This letter should be from the parent authorizing travel and should be accompanied with a copy of the parent's photo identification. In the case of organized group travel, a letter is not necessary; it is assumed that the chaperone has obtained prior permission.
Click here for specific entry/exit and documentation requirements for minors based on origin and destination country.
Photo identification is required for both parties who drop off and pick up an unaccompanied minor. Unaccompanied minors will not be accepted without the guardian's photo ID.
When dropping off the unaccompanied minor, the parent/guardian may NOT leave the airport until the following criteria are met:
In the event of a gate return, a JetBlue crewmember will contact the parent/guardian so that he/she can immediately return to the airport to meet their minor.
When picking up an unaccompanied minor, please wait outside of the Customs Hall and arrive at the airport no later than 30 minutes before the scheduled arrival.
The child will only be released to the person indicated on the unaccompanied minor form or on the reservation and that person must present their government-issued photo ID.
Customers at the airport may be paged by calling: 1-868-699-4885.
Approximate flight durations, as well as other pertinent flight details may be found on the 'Select your flights' screen when booking on jetblue.com.
Please note: flight durations vary with wind currents, weather developments, aircraft congestion, and air traffic control directives.
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Traveling to/from the airport? Schedule a ride ahead of time with JetBlue Ground Transfers and your ride will be waiting.
Piarco International Airport is located 20 miles southeast of the city of Port-of-Spain. Some additional areas of interest include:
Area of Interest
Long-term and short-term lots are located in front of the terminal building.
Rates: TT $5 (US $.80) per hour or TT $36 (US $5.70) per day
* All rates are subject to change without notice.
Due to the strict requirements mandated by the local government for transport of live animals, we will NOT accept pets on flights to / from Trinidad and Tobago.
Only Service and Emotional Support Animals are allowed on flights to Trinidad and Tobago. Entry requirements for any animal (including service and emotional support animals) are very restrictive.
Dogs and cats may only enter Trinidad and Tobago if they are fully compliant with the import requirements. All of the steps, guidelines and the application form for a permit to import dogs and cats can be requested by contacting the head office of the Animal Production and Health Division, Ministry of Food Production, Trinidad and Tobago. Possession of a valid Import Permit does not guarantee entry.
All animals and documents are subject to examination at the port of entry by an approved inspector. Inspections must be pre-arranged by the Customer. Should the animal fail to meet entry requirements, it will be either re-exported or euthanized.
The head office of the Animal Production and Health Division, Ministry of Food Production reserves the right to refuse entry of any animal for any reason.
For your convenience, regular and oversized wheelchairs are available upon request. Electric carts are not available in the concourse area. Elevators are available for Customers in wheelchairs to get to different levels
An information desk is located in the main lobby.