Domestic - 120 minutesInternational - 150 minutes
Even More® Speed
7:15 a.m. - 9:30 a.m.1:45 p.m. - 5:50 p.m.
1-615-928-5945 ext. 15141111-615-275-2031 (fax)
JetBlue is not liable for any charges incurred for baggage that was checked late, nor will we be liable for delivery or compensation for late-checked baggage.
*kiosk availability subject to airport hours of operation
Check in cut-off times vary between check-in channels as follows:
NASHVILLE INTERNATIONAL AIRPORT
JetBlue1 Terminal DriveNashville, TN 37214
General Airport Phone: (615) 275-1675
You may pick your bags up from baggage claim located on Level 2, Carousel 8.
Making a baggage claim
If your baggage has been delayed or damaged, it is important to make a baggage claim with a JetBlue crewmember while you're at the airport.
If you need to make the claim once you've left the airport, please call the JetBlue Baggage Service Office within four (4) hours after arrival.
The baggage service office is open from 9 - 11 a.m. and 4 - 7 p.m.
Baggage claim follow-up
To follow-up on a baggage claim, contact Central Baggage Services. Click here for hours of operation and contact information.
JetBlue boards/deplanes using a jetbridge at Nashville International Airport.
Ticket counter hours and location
Our ticket counter is located on Level 3 in Terminal 1 next to Air Canada and Contour Air and is open from:
7:00 a.m. -10:00 a.m.3:00 p.m. -7:00 p.m.
We recommend you arrive at the airport at least two (2) hours prior to your flight. Avoid delays by checking for traffic alerts, and allow enough time to go through TSA screening, particularly during holidays and peak travel days. Please note, JetBlue has cut-off times for baggage check in, and also for check in at the departure gate; JetBlue will not be responsible for expenses incurred due to late check in. JetBlue departs out of Gate B6.
You will need a boarding pass to get through security.
Click here for Identification / ID Requirements.
Boarding cut-off time
Each customer must be onboard the aircraft 15 minutes prior to departure. Standby customers may be cleared at 10 minutes to departure. Any customer not onboard, even if they have checked in and received a boarding pass, may be denied boarding and will not be entitled to denied boarding compensation.
Kiosk check in
If you have a confirmed reservation, feel free to use a kiosk machine to check in. You may check in using the kiosk no more than six hours prior to departure if you are checking baggage. Customers with no checked baggage may check in within 24 hours from their scheduled departure time. Kiosk check in is not available 30 minutes or less before departure.
You can retrieve your information and check in at a kiosk using one of the following methods:
In order to validate your boarding pass, you'll need to present it along with your photo ID at the gate.
Photo identification is required for both parties who drop off and pick up an unaccompanied minor. Unaccompanied minors will not be accepted without the guardian's photo ID.
When a gate pass is issued, it is the TSA's decision as to whether a young child, in addition to the unaccompanied minor, may pass through security with the adult.
Drop off information
When dropping off the unaccompanied minor, the parent/guardian may NOT leave the airport until the following criteria are met:
In the event of a gate return, a JetBlue crewmember will contact the parent/guardian so that he/she can immediately return to the airport to meet their minor. Please note, the parent/guardian must request a gate pass at the airport ticket counter to pick up their minor at the departure gate.
Pick up information
When picking up an unaccompanied minor, please arrive at the airport no later than 30 minutes before the scheduled arrival. Pick-up area is at the JetBlue ticket counter on Level 3.
The child will only be released to the person indicated on the unaccompanied minor form or on the reservation and that person must present their government-issued photo ID.
Approximate flight durations, as well as other pertinent flight details may be found on the 'Select your flights' screen when booking on jetblue.com.
Please note: flight durations vary with wind currents, weather developments, aircraft congestion, and air traffic control directives.
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Traveling to/from the airport? Schedule a ride ahead of time with JetBlue Ground Transfers and your ride will be waiting.
Using ridesharing apps or taxi? You can be picked up and dropped off right outside the terminal.
Want to take public transit? The M60 SBS & Q47 bus stop is located on Marine Terminal Road outside of Terminal A.The Q70 SBS, Q72 & Q48 are accessible from Terminal B. If you take one of these to Terminal B, you can take the free BLUE shuttle to Terminal A.
Wheelchairs: For your convenience, both regular and oversized wheelchairs are available upon request. Electric carts are not available in the concourse area. Elevators are available for customers using wheelchairs.
Telecommunications Devices for the Deaf (TDD) and the hard of hearing are located on baggage level on the end wall nearest American baggage belts; Ticketing Level left of the third entrance door and across from Southwest ticket counter; Concourse A; Concourse B before Gate 6; Concourse C to the left of C-10.
Complimentary airport Wi-Fi- Free Wi-Fi is available in all areas frequented by the public: gates, concourses, food court, Ticketing Lobby, Baggage Claim and Ground Transportation.
An information desk is available in the center of the baggage claim level, which provides customer paging, including visual paging for the hearing impaired, language assistance, information and customer guidance. If you need to page an individual, you may stop by the Information Center or pick up a courtesy phone located throughout Nashville International Airport by dialing 615-275-2098.
Federal Express: A service box with forms is located across from the Information Center Desk on the Baggage Claim Level. Time of pickup: 6:30 p.m. Monday through Friday.
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